Sonny's BBQ Restaurant Team Lead

At iServ, we believe great businesses are built by people who care deeply- about their team, their guests, and their purpose. If you’re passionate about growing in restaurant leadership, enjoys the hands-on management style, and lead with integrity while serving others in a fast-paced, people-first environment, this could be the place for you.

The iServ Group, is a multi-brand hospitality company based in Ocala, FL. Our mission is simple but meaningful: to honor God and honor people. We live this out daily as we grow our brands
- Sonny's BBQ and Giovanni's Pizzeria & Kitchen - while striving to be a top employer and trusted community partner.

We’re looking for a Sonny's BBQ Restaurant Team Lead who brings both leadership and heart to the table. In this role, you’ll guide your team through each shift, ensuring exceptional guest experiences while building a culture where team members feel supported, valued, and inspired to grow.

This is more than a shift leadership role—it’s an opportunity to make a meaningful impact on people every day.

• Perform opening/closing responsibilities for the store and assist the Management Team in overseeing store operations
• Lead shifts with energy, clarity, and a commitment to excellence in both service and operations
• Create a fun, engaging, and welcoming environment for guests and team members alike
• Model and reinforce iServ’s mission, values, and culture in every interaction
• Promotes a culture that inspires improvement; continually develops and mentors team members under his/her direction and is directly responsible for their success
• Support onboarding and training of new team members
• Ensure food safety, cleanliness, and operational standards are consistently met
• Communicate effectively with management on team performance and opportunities
• Jump in where needed—whether assisting guests, running POS, or supporting the kitchen

• Minimum 1 year prior full-serve restaurant leadership experience in a high-volume restaurant
• General understanding of all full-serve restaurant operations (front and back of house) as well as financial management
• Passion for hospitality and creating memorable guest experiences
• A natural leader who puts people first
• Someone who thrives in a team environment and leads by example
• Strong communicator with a positive, solutions-focused mindset
• Ability to stay organized and energized in a fast-paced setting
• Minimum 21 years of age with a valid driver’s license. Must be able to pass driver insurability check and have reliable transportation
• Ability to maintain a flexible schedule and cover shifts on busy days/special events
• Must be able to submit and pass a background check & drug test

• PTO
• Work/life balance that supports your well-being
• 401(k) with employer match eligibility
• Eligible for health, dental, and vision insurance with company contribution determined by hours worked
• Company-paid life insurance
• Team member food discounts
• Ongoing development and growth opportunities
• Multiple levels of Care for you as a whole person (Team Chaplains, iServ Cares)
• Opportunities to give back through community service

At iServ, we don’t just run restaurants- we build people. We believe work should be meaningful, growth should be intentional, and leadership should be rooted in service. If you’re looking for a place where your work matters and your values align, we’d love to meet you.

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iServ is a licensed franchisee of…