Donation Center Attendant - Hunter's Walk DC

Job Summary

The Donation Center Attendant (DCA) works in the Goodwill Donation Centers. The DCA is responsible for delivering excellent customer service to every donor who visits the Goodwill Donation Center. The DC Attendant will greet each donor, remove the donations from the donors’ vehicle and offer each donor a receipt and thank the donor for donating.

• Ensures excellent customer/donor relations by maintaining the highest standards of customer service.
• Provides an exceptional customer service experience through proactively engaging with and working to make the customer satisfied in every interaction.
• Greets donors and receives merchandise, providing the donor with a receipt, if desired.
• Completes housekeeping tasks to ensure a clean, safe, friendly work area.
• May be required to travel to other donation centers on an as-needed basis.

• High School or GED preferred.
• Minimum of 2 years prior retail sales/customer service experience preferred.
• Valid Driver's License
• Must like to interact with people and be driven to succeed
• Must have excellent communication skills
• Energy and enthusiasm to help others
• An openness to learn and be a team player
• Able to handle customer service relations
• Must be able to read and comprehend
• Able to regularly lift up to 50 pounds
• Must have reliable transportation

• Standing
• Walking
• Lifting (Up to 50lbs)
• Carrying (Up to 50lbs)
• Kneeling
• Pushing/Pulling
• Bending/Stooping
• Reaching
• Turning
• Repetitive Motions

Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against any individual on the basis of race, color, religion, sex, national origin, age, disability, or any other protected class.