Sales and Care Rep-Small Business

Century Link is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers. Century Link is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.

Century Link offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future.

At Century Link we have a passion for customer service in everything we do. Your inside sales career could take you from Sales & Care Rep
- Small Business I to a Manager position; some of our best people got their start with inside sales!

As the first point of contact, the Sales & Care Rep – Small Business I will be responsible for assessing our customer needs, recommending the best products and services, and overcoming customer objections to close the sale. The Sales & Care Rep
- Small Business I is constantly multitasking and looking for innovative solutions to help our customers in the best way possible while maintaining and exceeding their sales goals.

One of the best parts about the sales aspect of this job is the commission that comes with it! This is a sales opening that is a stepping stone to something great at Century Link! Earn a minimum of $35,000, base plus incentive, when you meet 100% of your objectives! Earn even MORE for exceeding the goal.

• Selling of Voice, Data and TV products and services in designated areas.
• Presenting an integrated solution-centered approach to customers’ needs.
• Engaging in Consultative Solution Selling.
• Applying technical knowledge and experience.
• Managing customer accounts by providing stellar customer service.
• Managing customer accounts to retain existing business.
• Taking ownership to resolve customer issues/problems.
• Multitasking and looking for innovative solutions.

• Location:
  
  Apopka, FL
• Hours of Operation: 7:45 a.m. – 9:00 p.m., Monday-Friday. Mandatory overtime may be required, based on call volume during normal hours of operation. No weekends!
• Training will be 7‑8 weeks, M‑F, 10:00 a.m. – 7:00 p.m. Must be able to attend the entire training without time off. Upon graduation, hours could change to 12:00 p.m. – 9:00 p.m.
• Salary:
  Starting pay $12/hr + $10,500 for achieving 100% of goal.
• Commission:
  Earn a minimum of $35,000 base plus incentive when you meet 100% of objectives; earn more for exceeding the goal.
• All your information will be kept confidential according to EEO guidelines.