Commercial Kitchen Equipment side​/Cold side Service Technician

Overview

Tri Mark USA is the country s largest provider of design services, equipment, and supplies to the food service industry. We serve customers with design services, commercial equipment, and food service supplies across a wide range of industries. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country offering service by combining our design capabilities, market knowledge, purchasing strength, delivery, installation, and after-sales service capabilities of a national company.

Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values:
Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit:

Service Technician - All Levels (Associate, Service, Senior)

Join the Team that Powers the Kitchens of America! Tri Mark USA is the country s largest provider of design services, equipment, and supplies to the food service industry. From coast to coast, we bring culinary dreams to life with expert design, top-quality equipment, and legendary customer support. Founded in 1896, Tri Mark combines small-business heart with big-company muscle, and our people are the secret sauce.

We live by our I.C.A.R.E. values – Integrity, Customer Service, Accountability, Respect, and Excellence. Learn more at

We don t just say we take care of our team — we prove it. Fully Equipped for Success — You ll get a company van or truck, a company credit card for travel expenses, a company cell phone, and every tool and material you need to succeed. Pay Perks — Our Service Technicians are paid Portal to Portal. 401(k) Match & Bonus Opportunities — We invest in your future and celebrate your wins.

Continuous Learning — Hands-on manufacturer training, tuition reimbursement for certifications, and CFSP prep programs. Benefits that Fit Your Life — Medical, Dental, Vision, Pet & Legal Insurance and paid time off for Community Service. Career Growth — We promote from within, offering clear paths from Associate Technician to Senior Technician and beyond.

Technical Excellence

• Diagnose, repair, and install a wide range of commercial kitchen equipment - from refrigeration to cooking and dishwashing systems.
• Handle on-call rotation and complex troubleshooting with confidence.
• Keep your company vehicle, tools, and parts organized, safe, and ready for action.

Team Player & Mentor

• Depending on level, learn from experienced technicians or mentor junior team members.
• Share best practices and collaborate to strengthen team expertise.

Safety First

• Lead and follow safety protocols – ensuring every install and repair meets manufacturer standards.
• Perform safety checks on tools, vehicles, and equipment regularly.

Communication & Reporting

• Use your company tablet to document work orders and service reports accurately.
• Partner with customers, manufacturers, and sales reps to ensure top-notch service.

Problem Solver

• Bring creative thinking to challenging repair situations.
• Know when to call in reinforcements — and when to lead the solution yourself.

What It Takes

• Associate Technician: Entry-level role for individuals with mechanical aptitude, a willingness to learn, or related technical education.
• Service Technician: 1-2 years of experience servicing or installing commercial kitchen or refrigeration equipment.
• Senior Service Technician: 3+ years of advanced, hands-on experience leading complex installations and mentoring others.
• Technical or trade school training preferred (especially refrigeration).
• Valid driver s license and clean driving record required.
• Type I/Type II or Universal EPA Certification for Refrigerant handling
• Strong communication skills and ability to work independently.
• Ability to travel up to 25% for training in the first two weeks.
• Ability to pass a background check and drug screen post offer acceptance.

Physical Requirements

• Lift up to 75 lbs. safely.
• Stand, bend, kneel, crawl, and climb as needed — this job keeps you moving!
• Use hands and tools with precision and care.

Ready to roll?

Join a company that gives you the…