Warehouse Associate; Logistics, Shipping & Device Prep

Warehouse Associate (Logistics, Shipping & Device Prep)

Location:

Gainesville, FL

Salary: $14.00 - $17.00 per hour

Type:
Full‑time

Seniority level:
Entry level

Job function:
Supply Chain

Industries:
Transportation, Logistics, Supply Chain and Storage

West Networks is a leader in Peplink sales, deployment, and service. We pre‑configure, test, and package network devices at scale and run a streamlined RMA and distribution operation to support nationwide deployments.

You’ll keep our Gainesville warehouse running with clockwork precision—receiving stock, prepping devices, and shipping anywhere from 5 to 200 packages on a given day—so field teams and customers get exactly what they need, on time.

• Pick/Pack/Ship at scale:
  Execute same‑day shipments against a strict 3:00 PM daily cutoff; default to ground with signature required unless otherwise specified.
• Device preparation:
  Stage and prep Peplink devices (labeling, asset tagging, basic firmware/QA checks) for direct‑to‑site deployments and installer kits.
• Receiving & put‑away:
  Verify counts, condition, and documentation on all inbound shipments; reconcile variances in ERP.
• Inventory control:
  Maintain bin locations, conduct cycle counts, and reduce variances; keep shelves/racks audit‑ready.
• RMA logistics:
  Coordinate RMAs (serial capture, tracking, ticket updates) and bulk manufacturer returns per our process.
• Freight coordination:
  Prepare LTL/FTL pickups for bulk moves and large site kits.
• Documentation & communication:
  Ensure order references and tracking are attached to each order and distributed to the internal team per policy.
• Safety & 5S:
  Keep aisles clear, packaging stations organized, and follow ESD/safety best practices.

• Warehouse & logistics experience (2+ years) in a fast‑moving, multi‑carrier environment.
• ERP proficiency (any modern system; e.g., Net Suite, Business Central, Odoo, or similar) and comfort with order, item, and inventory transactions.
• Shipping systems experience (UPS World Ship, Fed Ex Ship Manager, USPS) and barcode scanners.
• Organization & accuracy:
  Proven record meeting pick accuracy and on‑time ship KPIs.
• Physical requirements:
  
  Regularly lift/move up to 50 lbs; operate pallet jacks; forklift a plus (certification preferred).
• Microsoft 365 basics (Excel/Teams/Outlook) for labels, manifests, and team comms.
• Background check required in line with company policy.

• Experience prepping network hardware (routers/switches/APs) or other electronics (ESD handling).
• LTL scheduling, freight claims, and crating experience.
• Basic networking familiarity (serials/MACs, labeling conventions).

• On‑time shipment rate (OTSR) vs. 3:00 PM cutoff.
• Pick/pack accuracy and receiving accuracy.
• Inventory cycle count variance.
• RMA turnaround time and documentation completeness.

Health & Dental coverage, 2 Weeks PTO, 5 Holidays.