Customer Service CSR

CSR Support Associate

CSR Support Associate $18.00 Operations Back Office Support.

Microsoft office experience (word, excel)

Great communication skills – verbal and written

Will be dealing with a variety of customers Truck Drivers – checking in at gate for dock assignments

3PL Dispatchers – scheduling trucks for pick-up / delivery dock times

Customers – a variety of positions

Manufacturing – warehouse leads, operation managers, QA leads, plant managers, etc.

Business – Office managers, executive assistants, inventory control clerks, CFO and controllers, etc.

Internal Customers – fellow employees (forklift drivers, warehouse leads, supervisors, ops manager, sales)

Can handle fast past environment …. Accurately and with a smile.

Trucks come in and out quickly. Important we get them processed efficiently and accurately.

Lots of detailed paperwork to support work-orders … BOL, Packing Slips, Trailer Inspections, customer specific documents, etc.

Accurately enter information into database / inventory tracking software.

Privacy & Confidentiality critical

High School Diploma/GED Must meet background and drug screen criteria

Compensation / Pay Rate (Up to): $18.00