Procurement Manager - Hybrid

Position: Procurement Manager - Hybrid Schedule

The position of Manager, Procurement for the LTL division is a managerial level role responsible for freight profitability, vendor strategy, sourcing excellence, and the performance of Mansfield's nationwide LTL delivery network. The role owns the freight P&L, leads the competitive bid process, manages national and regional carrier relationships, directs new business integration and champions technology & process improvements. This position also provides leadership and development to the team of Procurement Analysts, ensuring high-quality analytics, accurate onboarding and strong operational execution that supports margin expansion, customer satisfaction & operational reliability.

This position reports to the Senior Director, Operations, has direct reports and is located onsite at the Gainesville, Georgia office location.

Responsibilities Procurement Ownership and Strategy

• Own and manage LTL procurement and purchasing, driving margin growth through strategic sourcing, competitive bidding and continuous cost optimization.
• Lead and optimize the full bid process, evaluating cost competitiveness, service capabilities, technology integrations, geographic coverage and long-term strategic value.
• Develop market intelligence and competitive analyses to inform procurement strategy and long-range planning.
• Build and maintain high-value national and regional carrier relationships, leveraging insights on carrier operating models and cost/labor targets to strengthen negotiation strategies.
• Negotiate complex, high-impact freight agreements that enhance customer value and achieve corporate profitability goals.
• Lead cross-departmental, high-visibility initiatives to expand service capabilities and eliminate operational gaps.
• Represent Procurement in executive-level business reviews with top delivery partners to drive accountability, performance, and strategic alignment.

Account & Profitability Leadership

• Oversee profitability analysis by carrier, lane, and site; identify recurring issues and drive corrective actions to protect margin.
• Lead continuous improvement initiatives related to service schedules, pricing structures, contracts, and operational efficiencies.
• Develop strategies that enhance customer satisfaction while protecting and expanding margin.
• Direct the review and resolution of freight payables issues and exceptions; establish controls to eliminate recurring discrepancies.
• Partner with Product Line leadership to monitor sales and margin trends and proactively address anomalies.

New Business Integration & Strategic Onboarding

• Provide executive oversight for new business integration, ensuring accurate account setup, operational readiness, and strong alignment between customer requirements and internal processes.
• Lead cross-functional onboarding workflows for pricing, billing structures, system configuration, and carrier communication.
• Represent Procurement in customer-facing integration meetings and executive briefings, ensuring a seamless onboarding experience.
• Establish consistent business rules and frameworks that align Sales, Carrier Relations, Analysts, and Product Line teams for successful startup execution.
• Ensure all customer requirements are documented, communicated, and executed across internal and external stakeholders.

Technology, Analytics & Business Support

• Champion digital adoption and continuous enhancement of Mansfield's technology platforms with vendor partners and data integration.
• Partner with Business Technology teams to improve system functionality, data accuracy, reporting capabilities, and user experience.
• Oversee high-quality, timely data delivery that informs Sales, Account Management, and Executive Leadership.
• Provide analytics-driven insight in customer implementation and business review meetings to identify opportunities and address gaps.

Strategic Vendor Management & Performance Optimization

• Build and maintain strong, trust-based relationships with carriers and customers to drive collaboration, service excellence, and long-term profitability.
• Develop and manage a comprehensive carrier performance program, including KPIs, scorecards, and structured improvement plans.
• Establish feedback loops…