Epic OpTime Sr. Reporting Business Analyst

Job Summary

The Reporting Business Analyst Sr. is a senior member of the Data and Analytics Team and is responsible for assessing customer analytic needs and providing guidance on best possible course of action to address. The Report Business Analyst Sr. will be familiar with end-users workflows and well-versed in the complete catalog of NGHS' Analytics tools in order to be able to align the customers business requirement with the analytic solutions most appropriate for meaningful, actionable intelligence.

This role will have primary responsibilities for real-time or near real-time applications reports that are generated from the Epic production database using Reporting Workbench, develop custom metrics & RW SQL reports as well as operational dashboards using Radar. This role will have extensive interaction with operational team members and leadership, and will be tasked with analysis of business data and analytics requirements, and the transformation of those requirements into analytics solutions.

The Reporting Business Analysts will also partner with the NGHS Technical Training team to develop and Implement training and documentation solutions that enable business stakeholders to get the most out of self-service analytics tools, such as Slicer Dicer and Qlik Sense. Reporting Business Analyst Sr. will also be instrumental in establishing and enforcing best practices, mentoring junior analyst team members in both the technical and functional areas.

This Reporting Business Analyst Sr. will also work closely with the manager in prioritizing the intake of requests, enhancements and projects. This person should also be able to keep up with Epic updates and plan for retiring legacy assets and converting them to new tools & technologies. Strong project management skills; ability to formulate action plans and timelines and to execute those plans;

ability to manage multiple initiatives simultaneously. Strong analytical skills to interpret, adapt, known methods, system procedures or operating concepts to new situations. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of complex tasks. A wide degree of creativity and latitude is expected. Demonstrated ability to achieve results through team efforts, willingness to challenge established practices draw relevant conclusions.

Leads and coaches team members to achieve goals, objectives and personal growth.

• Excellent analytical and interpersonal skills; demonstrated ability to work with management and customers; proven ability to work independently or as a team member; strong problem solving and troubleshooting skills; ability to translate complex information into simpler terms and concepts

• Service-oriented; must be committed to superb customer service

• Excellent communication (written, verbal and presentation) and people-facing skills, Proven ability to maintain positive peer, customer relationships, interacting positively and productively with teams across organizational lines. Demonstrates skills in critical thinking, and consensus and relationship building

• Understanding of the full reporting delivery life cycle, from requirements definition to report development and testing required as well as understanding of data management best practices and proper use of data management technologies

• Comfortable presenting to and meeting with senior management, physicians and all levels of staff

• Experience in creating and maintaining reports that summarize data to be used by management

• Must be able to function in dynamic environment subject to changes in schedules and priorities, working on multiple projects/ issues concurrently. Responsibilities may require evening and weekend work in response to needs of the systems supported

• Understands healthcare, hospital and ambulatory terminology, business practices, and industry trends and ideas for data analysis, including regulatory regulations such as HIPAA, DNV and MIPS

• Experience in understanding end user needs and gathering requirements, determining data specifications, designing solutions, or modifying existing work to meet new…