Clinical Informatics Analyst EPIC Bugsy ClinDoc

Job Category:

Information Technology

Varies

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

Job Summary
Provides basic support of multi‑user clinical operating systems, hardware and software tools, including installation, configuration, maintenance, training, and support of these systems. Participates in support of clinical applications applying developing clinical knowledge, to ensure effective and optimal use of current applications, incorporation of enhancements and process improvements. Assesses current practice and translates end user needs into the optimal configuration and build of clinical applications.

• Licensure or other certifications:
• Educational Requirements: Associate Degree or Technical Degree required. In lieu of degree, will consider individuals with IT or Operations experience.
• Minimum Experience: A minimum of two (2) years of IT application or related operational experience.
• Other:

• Preferred Licensure or other certifications: Proof of Proficiency or Certification, if applicable, to the specific IT application.
• Preferred
  
  Educational Requirements:
  
  Bachelors Degree.
• Preferred Experience:
• Other:

• Demonstrates sound technical judgment and competent build/ programming skills
• Meets competency requirements of the job and demonstrates proficiency in all aspects of the identified job responsibilities
• Achieves the department/unit quality and productivity standards and is accountable for specific customer/user satisfaction
• Demonstrates work approach that is team centric, creative and analytical with solid organizational, problem solving and time management skills
• Must be able to function in dynamic environment subject to changes in schedules and priorities, working on multiple projects/ issues concurrently. Responsibilities may require evening and weekend work in response to needs of the systems supported
• Demonstrates excellent communication skills, both written and verbal including customer interactions and technical discussion and documentation
• Demonstrates ability to learn and apply clinical workflow knowledge in support of clinical systems and users
• Establishes and maintains positive peer, leadership and customer relationships, interacting positively and productively with teams across organizational lines

• Works collaboratively with system users, technical staff, other ITS groups and vendor support resources in problem solving issues related to clinical information systems.
• Participates in planning, design, development, training, implementation, communication, maintenance and evaluation of existing or new functionality related to clinical information systems.
• Researches, plans, installs, configures, troubleshoots, maintains and upgrades operating systems and application software and hardware, developing knowledge regarding support of assigned systems.
• Develops understanding and working knowledge of current clinical information systems, associated workflows and relationship to other systems within the organization.
• Maintains membership on or consultation to; appropriate committees, work groups, or task forces as needed to facilitate the ongoing process of the design, implementation and revision of automated and manual components of clinical information systems.
• Works with project managers and teams in implementations of new systems, system upgrades and enhancement of current system functionality, participating in any phase of large or small projects.
• Participates in execution of testing before system changes, upgrades or new functionality is moved to production environment.
• Maintains support material related to system implementations and maintenance such as routine updates, troubleshooting, issue resolution and product enhancements
• Collaborates as appropriate on user requests for changes, enhancements, additions, etc. to ensure feasibility, quality and appropriateness for the system involved.
• Participates in the process of planning new systems/ processes or re‑engineering, working…