ECoat Technical Service Representative, Expert

ECoat Technical Service Representative, Expert

Apply to the ECoat Technical Service Representative, Expert role at PPG.

As an In‑House (ECoat) Technical Service Representative, you will represent PPG onsite at the customer location ensuring satisfaction by providing outstanding service. The position is at Kubota in Gainesville, GA. Service includes troubleshooting, process improvements, focusing on quality to specifications, and ensuring continued business growth. The incumbent must be familiar with electrode position coatings, be self‑directed, and support both the customer and PPG goals.

Specialized training is provided to qualified candidates. You will report to the local Technical Service Manager.

PPG offers excellent benefits: PTO, medical, dental, vision, disability and life insurance, 401(k) plus additional retirement benefits, parental leave, continuing education, and growth opportunities. Relocation assistance is available for experienced candidates with ECoat.

• Support ongoing activities onsite at the customer production facility and PPG activities at PPG facilities. Communicate logically to understand customer concerns, collect data, take appropriate actions, and resolve problems in a timely manner.
• Ensure timely and accurate reporting to the customer and coatings team.
• Effectively communicate with PPG technical, account management, PPG on‑site team activity, and promote EH&S.
• Provide timely resolution to customer inquiries, monitor application process, supervise mix‑room, and provide hands‑on support as needed; followed by weekly trip report.
• Support sales to execute commercialization of new opportunities and product launches, process optimization, testing and troubleshooting, trial execution, and process improvement.
• Follow safe work practices, with mechanical aptitude to communicate intelligently and optimally with technical, production and non‑technical personnel to satisfy customer requirements.

• HS diploma, GED, or equivalent.
• 5+ years’ experience in electrocoat (E‑Coat, electrocoating, or dip‑tank) or similar paint/coatings experience in industrial or manufacturing setting.
• Experience with paint‑line manufacturing process, paint mixing, troubleshooting, or similar.
• Good computer skills and attention to detail.
• Effective communication and customer service skills.
• Troubleshooting, critical thinking and problem‑solving skills.
• Ability to work well alone and within a team environment to solve ever‑changing challenges.
• Travel to other supported locations for kickoffs, support team members, training events, and similar, up to 25%.

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD™.

PPG provides equal opportunity to all candidates and employees. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email

Benefits will be discussed with your recruiter during the hiring process.

Mid‑Senior level

Full‑time

Other

Paint, Coating, and Adhesive Manufacturing