Supervisor; Part-time

Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. It offers a retail environment unlike any other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic on‑campus setting. Our teams interact directly with students, faculty, staff, alumni, and the general public to provide outstanding customer service for books, general merchandise, and a wide array of academic and community products.

The Supervisor is a part‑time, customer‑focused team member who works varying weekly schedules year‑round. The Supervisor assists the management team, oversees team members in a specific department, satellite location, or store, and provides outstanding customer service to the academic and co‑curricular community.

• Spend the majority of your time on the sales floor coaching and modeling excellent customer service.
• Train and oversee daily work activity of team members in one or more departments or specified operational functions.
• Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
• Help enforce loss prevention procedures and ensure that the area of responsibility is properly merchandised and operationally sound.
• Resolve customer issues and complaints, escalating problems to the management team when necessary.
• Assist in daily store operations in partnership with the management team and act as Manager‑on‑Duty when the manager is absent or at satellite locations.
• Assign work and provide focused direction to team members to manage multiple projects and ensure proper workload execution.
• Process sales transactions involving cash, credit, or financial aid payments as needed.
• Perform routine housekeeping tasks, such as dusting, mopping, window cleaning, vacuuming, and trash removal.
• Adapt to a part‑time schedule that may be set or vary to meet store needs.

• Frequent movement within the store to access various departments, areas, and products.
• Ability to remain in a stationary position for extended periods.
• Frequent lifting, occasional reaching, stooping, kneeling, crouching, and climbing ladders.

• Daily pay earned wage access available to all store employees.
• Employee discount.
• Paid sick time (accrued based on time worked).
• Eligibility to participate in a 401(k) after completing 1,000 hours worked in a 12‑month period.
• Commuter benefits.

Our stores comply with all applicable federal, state, and local requirements or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.

• 2+ years’ experience in a retail setting preferred.
• Minimum age of 18 years.
• High school diploma or GED preferred.
• Outstanding customer service skills to match customers with appropriate products.
• Basic reading, writing, and accounting skills required.
• Excellent communication and interpersonal skills.
• Strong problem‑solving abilities.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Barnes & Noble College is an Equal Employment Opportunity and affirmative action employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

• Mid‑Senior level

• Part‑time

• Management and Manufacturing

• Retail