Customer Sales Associate - Store Gainesville

Position Title: Customer Sales Associate
Reports to: General Manager
Status: Hourly

The Customer Sales Associate is responsible for ensuring customer satisfaction and enhancing the customer in-store experience;
The Customer Sales Associate also answers the telephone and helps maintain and organize customer files, store records and promotional materials; ensures showroom appearance meets company standards; participates in outbound telemarketing to existing and potential customers.

• Acquire/Maintain Customers.
• Clerical functions, including but not limited to office management and file maintenance
• Create price tags.
• Customer payments and data entry in Versi-Rent computer program
• Greets customers and facilitates in-store sales
• Inbound/Outbound sales calls.
• Maintain professional appearance.
• Maintains showroom appearance.
• Resolves customer service concerns as they arise
• Responsible for answering phones
• All other duties deemed necessary for effective store management
• Answer telephone to company standards; must be able to communicate company products and programs to potential customers over telephone and in-person.
• Build and maintain files to company standards and policy
• Excellent phone skills
• Must be able to explain product features and benefits
• Must be able to explain terms of rental/lease agreement to customer.
• Must be able to read, write and communicate effectively in person and over telephone
• Must be organized
• Must be able to work overtime

• Routine lifting, loading and moving of merchandise up to 50 lbs. without assistance
• Stooping, bending, pulling, climbing, reaching and grabbing as required