Sales Specialist

Full Media is a healthcare digital marketing agency with offices in Gainesville, GA and Chattanooga, TN. We offer website development, digital marketing and analytics services for small to mid‑sized healthcare organizations throughout the United States. Founded in 2008, Full Media is a stable, experienced agency focused on building lasting partnerships and providing a high level of expertise.

The Sales Specialist will play a key role in driving new business from independent physicians’ practices. This person will prospect and reach out to new leads, promote Full Media’s offerings, build strong relationships and close website and digital marketing sales. This role is ideal for a proactive, energetic and results‑oriented person who can hit the ground running and wants to work among a high‑performing, supportive team.

This position is classified as exempt and reports to the Director of Strategy.

• A person who enjoys prospecting to build a pipeline from the ground up.
• A person who likes to be rewarded for working hard and building relationships.
• A person who values flexibility and autonomy.
• A person who values the support of a full team and wants to sell a product they believe in that will be delivered by a strong, committed group.
• A person who’s passionate about helping build a small business and play a core role in its success moving forward.

• Daily prospecting to secure new sales meetings.
• Cold outreach via phone, email and office drop‑bys to new prospects identified by sales specialist.
• Warm outreach via phone, email and office drop‑bys to our list of current and former clients, as well as broader network of connected businesses.
• Vetting inbound leads, determining the right solution for their needs and managing the sales process from first contact to close.
• Closing sales for our Ready Sites website solution (developed for small physicians practices) after onboarding and training and with access to sales materials, including website, sign‑up system, print and email materials, sales script and promotional offerings.
• Managing the sales process for sales opportunities with larger healthcare organizations, but receive support from our leadership team in quoting, proposal development and follow‑up sales conversations. This person will take responsibility for maintaining momentum, regular touchpoints and scheduling with these prospects.
• Communicating features and scope, pricing out‑of‑scope requests and ensuring client expectations are set appropriately.
• Managing a smooth hand‑off to the website and digital marketing teams for closed sales, ensuring the client feels fostered on to the project or engagement leads.
• Tracking sales activity and maintaining accurate sales pipeline records within Hub Spot, including upkeeping accurate information to assist our drip email strategy.
• Cultivating relationships with local and statewide healthcare organizations by attending monthly industry group meetings, annual conferences and other business networking opportunities.
• Collaboration with Full Media’s internal marketing team, keeping an open line of communication to help strengthen our inbound marketing strategy.

• Enthusiasm for cold outreach
• Excellent communication, influencing and presentation skills
• Self‑motivated with a results‑driven mindset and ability to work independently
• Strategic mindset and capacity to learn how to sell web development and digital marketing solutions that match a prospect’s specific pain points
• Strong organizational and time management skills
• Enjoys communicating and engaging with people regularly
• Ability to work in a fast‑paced environment
• Experience with Microsoft Office Suite
• Experience with video conferencing and scheduling
• Valid driver’s license, access to a reliable vehicle and willingness to travel regionally

• Established relationships in the healthcare industry
• Experience in a sales, business development, physician liaison or marketing role within the healthcare industry
• Understanding of website development and digital marketing industry
• Proven track record in B2B sales
• Experience with Hub Spot sales CRM
• Experience…