Technician III, Service - Gas

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LU Service Corp.

Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada.

At Algonquin, our vision is to be the most trusted utility service provider in North America – a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results together.

We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you’ll be part of a team that is shaping the future of energy and water, while creating long-term value for our customers, communities, employees, and shareholders.

The Service Technician III s highly experienced in service, customer service, and meter reading activities. Performs all the standard and some specialized aspects of service department functions. May serve in a lead role in certain functions where general guidance and training of less experienced support personnel is needed. Performs such work by Company, Regulatory, and Safety procedures. May be responsible for serving these duties on transmission and distribution systems and facilities, as applicable.

Independently responsible for field activities for residential and commercial customers on transmission and distribution systems and facilities, as appropriate. Performs such work by Company Regulatory and Safety procedures.

• Perform all responsibilities of utility tech, service tech I, and service tech II.
• Perform meter reading & re-read orders and disconnects
  Disconnect and paint meters
• Perform atmospheric corrosion survey & remedial action
• Complete all safety-related training in a timely manner
• Change index and meter glass
• Perform line locates as part of a damage prevention program
• Observe and report all abnormal, dangerous, and damaged conditions about gas meters and adjacent areas
• Serve as first responder for leaks, CO calls, NGLP, etc.
• Respond to customer concerns
• Provide leadership training and training of junior personnel
• Conduct leak survey
• New construction meter sets for large meters and elevated pressure
• May plan, monitor, coordinate, and inspect contractors to ensure compliance with federal, state, and local codes and regulations as well as company policies, procedures, and standard
• The employee must become familiar with the safety manual and work according to its intent and be involved in creating and maintaining a safe working environment
• Responsible for the safe operation inspection of assigned company vehicles and equipment
• Demonstrate support for and adhere to the company’s values, strategies, policies, and procedures and exhibits the core values of Liberty’s mission statement, customer service, safety, and the company’s code of conduct as an individual contributor and team member
• At least 10% travel may be expected in this role
• Performs other job-related duties as required
• Does this mean “Install”?

• Proficiency in basic computer knowledge
• Demonstrate good written and verbal communication skills
• High School diploma or GED
• Must have and maintain minimum Operator Qualifications (OQs) and classroom training for the position
• Requires a valid driver’s license by Company standards

Working Conditions/

Physical Requirements:

Must be physically able to stoop, bend, crawl, walk, climb…