Administrative Specialist - Registrar

Subject to criminal background check. Resume, cover letter, and unofficial transcripts are required in addition to application. Salary is $36,809. This position is located on our Gainesville campus.

North Central Texas College (“NCTC”) is an equal opportunity employer. NCTC does not discriminate on the basis of race, color, religion, sex or gender, national origin, disability, age, genetics, equal pay, or any other legally protected characteristic. NCTC prohibits harassment on the basis of a legally protected characteristic and/or retaliation for reporting a complaint.

Posting Number 9002113

Title Administrative Specialist - Registrar

Position Type Full-Time

Department Registrar

Job Summary

Administrative Specialist, Registrar

This position serves as a key resource in student records and Registrar operations, responsible for evaluating transfer credit, processing student record updates, and ensuring accuracy of academic records. Provides support to students, faculty, and staff while applying institutional policies to resolve record-related inquiries.

Responsibilities and Duties:

• Monitor transcript processing system to ensure transcripts are being fulfilled in a timely manner and resolve issues as needed.
• Audit and update transcripts from Poise to Jenzabar conversion to ensure data is accurate.
• Evaluate and articulate transfer credit, including military coursework and training, by analyzing course equivalencies, accreditation status, and institutional policies in order to ensure accurate application toward degree requirements.
• Process and document add/drops, course withdrawals, grade changes, residency changes and other student requests.
• Provide assistance to students, faculty and staff by email, text and phone. Organizes and responds to student emails through the departmental and personal inboxes to assist with questions related to graduation, transferability of credit, add/drop, withdrawals, and other Registrar-related questions.
• Process grade change requests submitted by faculty for students with incorrect or incomplete grades.
• Process and document FERPA (Family Educational Rights and Privacy Act) Authorizations requested by students to grant access to records for other individuals.
• Support Registrar with data cleanup that impacts state and federal reporting.
• Update student transcript records with credit by exam such as Advanced Placement (AP), College Level Exam Program (CLEP) exams, and International Baccalaureate (IB).
• Other duties as assigned. Responsibilities and duties may change based on the needs of the department and the institution.

Required Education

Associate’s degree or two-year technical certificate

Required Skills & Abilities

• Knowledge of school and federal policies.
• Strong customer service and communication skills.
• Attention to detail and accuracy in maintaining student records.
• Ability to interpret and apply policies and procedures to student record scenarios.
• Ability to learn and utilize student information systems and related technology.

Preferred Skills & Abilities

Required Experience

One (1) year of experience in administrative support, customer services, or related field.

Preferred Experience

1-2 years of Admissions or Registrar’s Office experience preferred.

Posting Date 07/22/2026

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • NCTC website
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  • Employee Referral
  • Higher Ed Jobs
  • Hispanics In Academia
  • Chamber of Commerce
  • Work in Texas
  • Texas Association of Black Personnel in Higher Education
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  • Handshake
  • Inside Higher Ed
  • TheCNM.org
  • Denton Record Chronicle
  • The Chronicle of Higher Education
  • Cooke County Sports Talk
  • Texas Community College Teachers Association
  • Southwest Association of College and University Housing Officers
  • A Recent Recruiting Event or Job Fair
• North Central Texas College provides a referral program to our employees. If an NCTC employee referred you to this position, please provide their FULL NAME below.

  (Open Ended Question)

Required Documents

• Resume
• Cover Letter
• Unofficial Transcript

Optional Documents