Concierge PRN
Job in
Gainesville, Prince William County, Virginia, 22065, USA
Listing for:
American Senior Communities
Per diem
position
Listed on 2026-01-02
Job specializations:
-
Customer Service/HelpDesk
Bilingual
Salary/Wage Range or Industry Benchmark: 18.5 USD Hourly
USD
18.50
HOUR
Job Description & How to Apply Below
Harpers Station of Gainesville - Gainesville, VA 20155
Overview Salary Range: $18.50 Hourly
Now Hiring PRN Concierge!!
Rate of Pay: Starting at $18.50 depending on experience
Job Type: PRN Position Available; AM & PM Shifts Available
Summary:We are seeking a Concierge that embodies our core values of Character, Compassion, Commitment, Communication, and Consistency by providing the highest standard of care and first-class customer service.
In the role of a Concierge, you will serve as a frontline ambassador, providing excellent customer service to all community residents, guests and staff. Our Concierge will greet visitors, answer the telephone, provide information of a general nature, and perform various resident-focused tasks.
We
Offer:- Competitive salary
- Comprehensive benefits PACKAGE to include 401k
- Paid Time Off (PTO)
- Tuition Reimbursement
Duties and Responsibilities
Speaks to and interacts with residents, families, and visitors while showing empathy, kindness, compassion, and respect.Answers phone with a welcoming and inviting attitude, and always responds courteously.Assists in scheduling new hires for review and completion of new hire paperwork.Assists the Business Office Manager when needed.Receives and routes incoming and outgoing mail when needed.Types all correspondence as requested.Responds promptly and courteously to resident's request for assistance including phone calls and requests from family members and visitors.Greets families and visitors, ascertains the nature of their business and introduces to the appropriate department head.Answers questions to prospects regarding the community in the absence of the Sales Director.Communicates effectively in a language that each resident is capable of understanding.Ensures residents and/or responsible parties sign residents out when they leave the community.Follows written and verbal instructions.Practices good body mechanics and safe working habits.Observes and reports safety hazards immediately to supervisor.Demonstrates an ability to know each resident and family member by addressing by name.Knows, understands, and follows established policies and procedures in emergency situations.Works as a team player with other associates and management in accomplishing work assignments.Demonstrates a positive and respectful attitude about work issues, policies, and procedures.Demonstrates a positive and respectful attitude with residents, families, visitors, associates, and management.Complies with attendance and call off policy.Attends and/or participates in trainings, in-service meetings, and mandatory meetings.Wears clean and appropriate dress per established dress code policy.Refrains from discussing resident care issues with families and visitors, and refers all inquiries to immediate supervisor.Knows, understands, and follows HIPAA regulations.Assists with the training of new employees when required.Takes initiative in work, seeks out additional information, and offers solutions/suggestions.Takes on special projects or assignments outside of regular duties.Provides a variety of housekeeping and/or laundry duties in maintaining the community in an orderly, clean, and sanitary condition.Serves and assists residents in the dining room at breakfast, lunch, and dinner if needed.Perform all other reasonable duties as assigned or as requested.Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, use hands, reach with hands and arms, and talk or hear. The employee is frequently required to stoop, kneel, crouch or crawl and taste or smell. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 25 pounds.
Work
Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.…
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