Epic Training Coordinator, Day Shift, Epic Project

Support Center

As an Epic Training Coordinator, you will:

• Coordinate Epic training schedules, class enrollment, learner assignments, roster updates, and calendar logistics in alignment with project timelines and operational needs.
• Communicate training requirements, schedules, preparation instructions, reminders, and updates to learners, managers, instructors, and other stakeholders; respond to routine questions and route issues for resolution.
• Maintains accurate learner records in the Learning Management System and related tracking tools, including registration, attendance, completion, cancellations, and make-up sessions; prepares routine status and completion reports.
• Prepares and maintains training materials, job aids, class rosters, sign-in records, and other documentation; coordinates distribution and version updates with the Training Manager and content owners.
• Coordinates training room, virtual session, equipment, access, and training environment logistics; tests setup before sessions and escalates technical or access issues to the appropriate team.
• Supports Super User Lead onboarding and engagement activities by coordinating communications, meeting logistics, schedules, training participation, and day-in-the-life activities.
• Collects learner feedback and training readiness information, identifies scheduling or participation barriers, and shares trends and concerns with the Training Manager.
• Provides day-of-session administrative support to instructors and learners, including check-in, attendance follow-up, and coordination of needed materials or support.

Qualifications include:

• Associate degree in education, healthcare, business administration, information technology, or a related field is preferred; equivalent relevant experience may be considered.
• Minimum of two (2) years of experience in training coordination, education administration, scheduling, healthcare operations, customer service, or related administrative support.
• Epic Assessment Requirement As part of the interview process, candidates advancing to the final stages of consideration will be required to complete a two‑part online assessment through Honorlock, Epic’s testing partner. The assessment provides additional insight into competencies important for success in the roles. Honorlock utilizes AI‑assisted proctoring technology to help maintain the integrity of the assessment process. Additional details will be provided to candidates selected to move forward in the hiring process.

Work Schedule:

• Employment Type:
  
  Full-time
• Hours per Week: 40 hours/week
• Typical Daily
  
  Schedule:
  
  8 am-5 pm Monday through Friday
• Shift Type:
  Day Shift
• Holiday Requirements:
  Follow the company holiday calendar

Pay Range:

$25.63 - $35.89

If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as:

United States of America (Non-Exempt)

At Adventist Health Care our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&DD, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary…