Senior End User Support Technician — Onsite & Mentoring
Listed on 2026-10-11
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IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Technical Support
design Data, Inc. seeks an experienced End User Support Technician to troubleshoot applications, systems access, hardware, software, and network issues. You will provide onsite support, escalate to Tier 4 or Technical Account Manager, and document services to maintain SLA compliance.
You will also train Tier 1/2 technicians, create knowledge articles, and participate in client reviews. Strong communication, problem-solving, and ITIL-like ticketing skills are required, with experience in Office
This role, Senior End User Support Technician — Onsite & Mentoring at Doyon Limited, could be your next move.
This role, Senior End User Support Technician — Onsite & Mentoring at Doyon Limited, could be your next opportunity.
Are you ready to take on the Senior End User Support Technician — Onsite & Mentoring role at Doyon Limited?
We would love to welcome a new Senior End User Support Technician — Onsite & Mentoring to our team in Gaithersburg, MD, United States.
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