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Empathetic Tech Support Residents

Job in Gaithersburg, Montgomery County, Maryland, 20883, USA
Listing for: ThriveWell Tech
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below
Position: Empathetic Tech Support for Residents

Asbury/Thrivewell Tech seeks a Resident Technology Support Specialist to provide on-site, personalized tech help for residents. You will troubleshoot devices, set up computers, smartphones, tablets, Wi‑Fi, printers, and video conferencing, and guide users with calm, clear instructions.

The role emphasizes tech education, group workshops, documenting requests, and escalating complex issues. A high school diploma is required; an associate IT degree is preferred.

Our group is growing, and we are hiring a Empathetic Tech Support for Residents in Gaithersburg, MD, United States.

We have an opening for a Empathetic Tech Support for Residents in Gaithersburg, MD, United States within IT & Technology.

This role, Empathetic Tech Support for Residents at Thrive Well Tech, could be your next career step.

Are you ready to take on the Empathetic Tech Support for Residents role at Thrive Well Tech?

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