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Senior End User Support Technician – Onsite & Escalations

Job in Gaithersburg, Montgomery County, Maryland, 20883, USA
Listing for: Doyon, Limited
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 70000 - 95000 USD Yearly USD 70000.00 95000.00 YEAR
Job Description & How to Apply Below

Doyon, Limited seeks an experienced End User Support Technician to troubleshoot and resolve complex workstation, server, and network issues. The role involves onsite client support, collaboration with Tier 1/2 staff, and creating knowledge articles.

You will manage tickets and mentor junior technicians. The ideal candidate has strong communication, problem-solving, and time-management skills, plus experience with Office 365, VMware, MDT, and ticketing systems.

This position is for the Senior End User Support Technician – Onsite & Escalations role at Doyon, Limited.

This is a strong position to take on the Senior End User Support Technician – Onsite & Escalations role at Doyon, Limited.

As a Senior End User Support Technician – Onsite & Escalations, you will play an important part at Doyon, Limited in Gaithersburg, MD, United States.

We invite applications for the Senior End User Support Technician – Onsite & Escalations position located in Gaithersburg, MD, United States.

Position Requirements
10+ Years work experience
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