Senior End User Support Technician
Listed on 2026-11-05
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IT/Tech
IT Support, HelpDesk/Support, Technical Support
design Data, Inc. is seeking an End User Support Technician to provide hands-on technical support for clients, troubleshoot workstation/server/software/hardware issues, and escalate complex cases as needed.
You will document solutions and contribute to knowledge articles while guiding Tier 1 and 2 staff on best practices. The role includes onsite client support, collaboration with Technical Account Managers, and participation in client reviews and internal projects.
We would love to welcome a new Senior End User Support Technician to our team in Gaithersburg, MD, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Gaithersburg, MD, United States.
This opportunity is part of our work in IT & Technology, Other.
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