USMA Operations Manager

Location:

Gaithersburg, MD (3 days per week)

• Strategic portfolio leadership:
  Own and continuously evolve the integrated USMA business planning capability (iMAP), independently translating enterprise strategy into an integrated portfolio, annual plans, milestones and measures, and positioning USMA as a model for future-fit medical planning.
• SPM leadership:
  Lead, elevate and develop the franchise/function-aligned SPM organization, carrying direct accountability for driving — in a clear and consistent way — the integrated USMA medical planning process across the team; set strategic objectives and standards, allocate work against enterprise priorities, manage performance, and build capability and succession for the next generation of SPM talent.
• Business Specialist leadership:
  Lead the USMA Operations Manager and the Business Specialist organization, including oversight of purchase orders, invoicing and budget rephasing in Anaplan, ensuring consistent, high-quality operational services and development across the team.
• Flexible capacity deployment:
  Assess demand and capacity across the SPM and Business Specialist teams and flexibly deploy or rebalance support against business priority, workload and risk, while building deep Tumor expertise across the Project Manager book of work.
• Governance and planning rhythm:
  Independently own and drive the USMA planning rhythm and decision-making forums — including coordinating the franchise forums — setting and managing the agendas, milestones, timelines, due dates and the USMA organizational scorecard, and establishing common platforms, lexicon, governance, standards, tools, dashboards, tracking and escalation routes across every TA Franchise.
• Finance and planning cycle ownership:
  Own and drive the broader USMA finance and planning cycle end-to-end, working directly with the Finance Director. Lead the Mid-Term Planning (MTP) process from start to finish — consolidating inputs across franchises and functions, generating insights, and reviewing and challenging the outputs with the relevant functional leaders — and partner with the USMA Vice President to build the USMA narrative for MTP and Reporting Business Unit (RBU) financial reviews ahead of submission.
• Portfolio storytelling and executive communication:
  Serve as the primary voice of the USMA portfolio, giving CIME, USMA leadership, the USMA Vice President and Franchise Heads a clear, decision-ready narrative of strategic alignment, execution reliability and team performance.
• Enterprise transformation:
  Lead or sponsor USMA's most complex cross-franchise, cross-functional and transformation priorities, representing USMA in enterprise-wide forums including MALT and Commercial OLT.
• Enterprise leadership (ONX & USMA All Hands):
  Lead the entire USMA organization through the operations and planning process for the ONX and USMA All Hands meetings, directing all franchise sub-teams and SPM involvement to ensure the Franchises are fully and successfully supported.
• Operating model and standards:
  Define and continuously improve business planning methods, tools, templates, systems, service expectations and ways of working, standardizing a coherent, enterprise-wide approach to project management and prioritization across USMA.
• Talent and organization:
  Own organization design, hiring, onboarding, performance, coaching, development, succession, engagement and team effectiveness across the SPM and Business Specialist function, building a strong talent pipeline and leadership bench.
• Future-fit and AI innovation:
  Partner with the CIME Innovation team to advance the future-fit Ways of Working for the SPM and Business Specialist organizations, simplifying processes and embedding digital and AI tools in…