Operations Manager

• Ongoing knowledge of VA Housing and Safety requirements.
• Monitoring all SH locations to ensure compliance with VA regulations and housing standards.
• Coordinating with the Program Manager and executing safety training for the staff at the SH facilities in accordance with the VA inspection requirements.
• Monitoring, installing and/or replacing smoke detectors; inspecting fire extinguishers, fire alarms, and camera operations and required documentation.
• Completing minor repairs or improvement projects at the Safe Haven facilities.
• Reporting to the Program Manager and Deputy Chief of Emergency Services the need for outside vendors when improvements/repairs are required to any Safe Haven location.
• Resourcing and following up with recommended outside vendors for required improvements/repairs.
• Schedule includes serving as OM & House Manager during weekly day shifts at all three sites with schedule changing site location multiple times per week. And, bi-weekly using one 8-hour work day flexing hours to perform face-to-face supervision with each Residential Aide—this will require OM to meet for supervision with each employee during their applicable shift (8 am-4 pm, 4 pm-12am, and 12am-8am).

The Operations Manager (OM) is responsible for overseeing Residential Aide Staff activities and responsibilities ensuring the facilities staffing and operations are coordinated and run consistently adhering to the requirements of the VA SH contract. In addition, the OM position incorporates the duties of the House Manager for each single site VA SH facility which includes: the responsibility for overseeing the day-to-day operations of the VA Safe Haven facility;

supervising the Residential Aide staff and modeling healthy, supportive behavior and good coping skills for the clients and other staff. The OM ensures that clients have a safe, comfortable, and clean environment. The OM supports the Program Manager and Case Manager in assessing and providing resources to meet the needs of the residents. The OM is required to transport or arrange transportation for clients when necessary.

This position requires availability 24/7.

• Ongoing knowledge of VA Housing and Safety requirements.
• Monitoring all SH locations to ensure compliance with VA regulations and housing standards.
• Coordinating with the Program Manager and executing safety training for the staff at the SH facilities in accordance with the VA inspection requirements.
• Monitoring, installing and/or replacing smoke detectors; inspecting fire extinguishers, fire alarms, and camera operations and required documentation.
• Completing minor repairs or improvement projects at the Safe Haven facilities.
• Reporting to the Program Manager and Deputy Chief of Emergency Services the need for outside vendors when improvements/repairs are required to any Safe Haven location.
• Resourcing and following up with recommended outside vendors for required improvements/repairs.
• Schedule includes serving as OM & House Manager during weekly day shifts at all three sites with schedule changing site location multiple times per week. And, bi-weekly using one 8-hour work day flexing hours to perform face-to-face supervision with each Residential Aide—this will require OM to meet for supervision with each employee during their applicable shift (8 am-4 pm, 4 pm-12am, and 12am-8am).

• Ongoing knowledge of VA Housing and Safety requirements.
• Monitoring all SH locations to ensure compliance with VA regulations and housing standards.
• Coordinating with the Program Manager and executing safety training for the staff at the SH facilities in accordance with the VA inspection…