Quality Assurance & Feedback Specialist
Listed on 2026-11-01
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager, Production QC/QA
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS contacts from Nex Rep’s independent marketplace contractors to identify trends and ensure client standards are met.
The role involves real-time or post-hoc monitoring of agent interactions, calibration sessions with clients, and providing actionable feedback to the certification and operations teams based on quality results. Strong MS Office skills required.
The Quality Assurance & Feedback Specialist role at Nex Rep LLC is now open for applications in MD, United States.
This is a strong position to take on the Quality Assurance & Feedback Specialist role at Nex Rep LLC.
As a Quality Assurance & Feedback Specialist, you will play an important part at Nex Rep LLC in MD, United States.
We invite applications for the Quality Assurance & Feedback Specialist position located in MD, United States.
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