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Customer Success Mgr./ CSM

Upgrade Specialist — Data-Driven Car Upgrades & Sales

Job in Gaithersburg, Montgomery County, Maryland, 20883, USA
Listing for: Sheehy Ford Gaithersburg
Full Time position
Listed on 2026-01-17
Job specializations:
  • Sales
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 35000 - 55000 USD Yearly USD 35000.00 55000.00 YEAR
Job Description & How to Apply Below
A leading auto dealership in Gaithersburg is seeking an Upgrade Specialist to assist customers in converting or upgrading their current vehicles. The role focuses on exceptional customer service and requires strong communication skills. Responsibilities include scanning vehicles, leveraging data mining tools, managing customer inquiries, and maintaining consistent follow-up. Candidates with sales or customer service experience are preferred, and healthcare benefits are provided alongside career advancement opportunities.
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