Automotive Receptionist

Automotive Receptionist vacancy in Galashiels!

Our client, a well-established family-run dealership in Galashiels, is seeking a dedicated Automotive Receptionist to become a vital part of their professional team.

This is an excellent opportunity for motivated individuals to start or develop their automotive career within a dynamic, customer-focused environment.

The role of Automotive Receptionist offers the chance to work in modern facilities with a supportive team, making it an attractive opportunity for those looking to progress in the motor trade sector.

Benefits of this Automotive Receptionist role:

• Competitive basic salary up to £29,000 per annum, depending on experience
• Opportunity to work on Saturday for additional pay
• Modern, well-equipped facilities providing an excellent working environment
• High ranking on Franchise Customer Care, reflecting a commitment to customer satisfaction
• Supportive team environment focused on professional growth and success
• No automotive experience required
• full training provided
• Opportunity to support various departments within the dealership, enhancing skills and experience Duties of the Automotive Receptionist:
• Greet and assist customers in a professional, courteous manner
• Handle incoming telephone and email enquiries efficiently
• Book and manage service appointments, ensuring smooth scheduling
• Update customer records accurately and maintain detailed documentation
• Liaise with the workshop and technical team to facilitate a seamless workflow
• Provide excellent customer service throughout the service journey
• Assist in other areas of the business, including parts and service departments, when needed
• Requirements for the role:
• Previous experience in a customer-facing role, ideally within the motor trade or similar industry
• Strong communication and organisational skills
• A professional, friendly, and approachable demeanour
• Ability to work independently and as part of a team
• Willingness to learn and support various departments within the dealership This role offers a rewarding career path within the automotive industry, with excellent prospects for career development and progression.