Relief Security Officer

Job Title

Relief Security Officer

• Area Relief Position covering sites within the Lothians and Scottish Borders – Flexible approach and access to own transport is essential for this role.
• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and/or exceed the Key Performance Indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self‑development.

• Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK law and guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively review and refer to the published Assignment Instructions, familiarising oneself with any changes to suggest additional amendments that will improve or enhance the current level of service.
• Maintain compliance with Industry and Statutory Legislation (obtain a front‑line licence in either Security Guarding or Door Supervision and a CCTV PSS SIA Licence) and wear the licence at all times while carrying out duties.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodical and orderly way.

• Fully and satisfactorily complete all required competency training.
• Undertake additional training to ensure continuous self‑development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• Ensure you renew your licence 16 weeks before expiry.

• Look out for and immediately report any health & safety hazards or potential hazards on site.
• Stay alert to any threats or changes within the work environment to take appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation becomes threatening.
• Maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry promptly after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the client.
• Ensure check calls are carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• Call emergency services and the Communication Centre to report all incidents.

• Previous security experience
• SIA licence
• SC clearance desirable
• Own vehicle
• Flexible to changing work patterns

Our market‑leading flexible benefits scheme provides benefits that suit your lifestyle. You have a virtual GP on hand for you and household members, financial well‑being assistance through our Salary Finance scheme (access 50% of earned pay before payday for a small fee), and competitive loans. You’ll receive a link to our flexible benefits platform, Choices, allowing you to customise benefits such as dental insurance, dining cards, coffee clubs, discounted technology products and more.

Access high‑street discounts for retailers, gyms, and more via the MiDeals platform, and a cycle‑to‑work scheme. Life cover is the greater of your equivalent annual salary or a minimum of £10,000. We also offer a save‑as‑you‑earn scheme and a Mitie Matching Share Plan, with potential free shares. Mitie Stars recognize hard work, with monthly cash prizes and a chance to win a £10,000 top prize.

Our success depends on our people; career progression is a top priority. We provide diverse training and development opportunities through a wide selection of learning resources. We are committed to an inclusive and accessible recruitment process. If you have a disability or long‑term condition and need reasonable adjustments, please let us know.

Since 1987, Mitie’s 76,000 employees have maintained companies worldwide. We are the UK’s leading facilities management and professional services company, serving clients ranging from banks and critical government sites to hospitals and schools.

Apply now and join our team.

• Entry level

• Full‑time

• Other, Information Technology, and Management
• Facilities Services