Maintenance Technician - Glendale

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Regular Full-Time Property Maintenance Galax, VA, US

Responsibilities include but are not limited to:

• Clean/restore recently vacated apartment homes.
• Help maintain the cleanliness of the facility and grounds
• Must be able to install or assist with the installation of appliances
• Exterior/ Interior painting and caulking, light drywall repair
• Ability to physically manage painting, pressure washing, blower breezeways, and parking lots

Effectively prepare vacant units for re-occupancy, including:

• Walkthrough upcoming or newly vacant units to forecast repairs.
• Walk completed units to create “punch” lists or quality control checklists.
• Assist with the removal of trash or belongings in vacant units.
• Perform quality control on all systems, appliances, and aesthetics (e.g., matching knobs, closet rods installed, blinds are the same color/style, etc.) to ensure the apartment meets move-in standards.
• Assist in prepping units for painting by performing breakdown and put-back of electric and switch plates and other items as assigned.
• Assist with the diagnosis and assist with minor and routine maintenance/repair, as directed, involving, but not limited to:
• Electrical and plumbing (including water lines)
• A/C and heating systems (both electric and gas)
• Electric and gas appliances (washers, dryers, stoves, ovens, refrigerators, water heaters, etc.)

Aid with resident relation issues, including:

• Deliver resident notices throughout the property.
• Assist office staff in performing occupancy checks or investigating resident concerns.
• Maintain knowledge of make-ready and part inventory and inform Maintenance Technician Supervisor of needs.
• Assist in keeping make-ready supplies and parts well-stocked.
• Maintain accurate records regarding make-ready status and work-in-progress.
• Maintain cleanliness of uniform (if applicable), wear the badge (if applicable), and present a professional appearance.
• Assist in the organization and safety of the maintenance shop.
• Maintain essential control as per company/property policy.

Qualifications:

• One (1) year minimum of prior experience or related experience.
• Must have reliable transportation as necessary to safely and effectively carry out the responsibilities listed above.

Knowledge, skills, and abilities:

• Knowledge of apartment building maintenance.
• Knowledge and skilled in minor repairs and hand tool use.
• Demonstrated knowledge and ability to diagnose and repair routine maintenance issues.
• Knowledge and ability to operate power tools.
• Ability to manage difficult or emotional customer situations; respond promptly to customer needs;
  Solicit customer feedback to improve service; respond to requests for service and assistance; and meet commitments.
• Ability to prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; and develop realistic action plans.
• Ability to focus on solving conflict, maintain confidentiality, and keep emotions under control.
• Ability to balance team and individual responsibilities; exhibit objectivity and openness to others’ views; give and welcome feedback; contribute to building a positive team spirit.
• Ability to follow instructions and respond to management directives.

Grooming & Uniform

• Must maintain a neat, clean, and well-groomed appearance. Distinctive uniforms must be worn at all times while on duty.

Physical Demands

• N (Not Applicable) Activity is not applicable to this position.
• O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
• F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 -…