Sales Representative- Gypsum Commercial
Listed on 2026-01-12
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Sales
Business Development, Sales Representative
Overview
POSITION SUMMARY The Sales Representative – Gypsum applies extensive product, technical, and application expertise to promote all Gypsum Division products. The incumbent establishes strong relationships with gypsum specialty dealers and contractors in assigned territory. In addition, the incumbent collaborates effectively with contractor specialty representatives, and Sales Representatives – Ceilings in the geographic area to influence customer decisions.
This position will be based in the metro Dallas, TX area. Location flexibility is at the sole discretion of the hiring manager.
Key Accountabilities and Responsibilities- Through effective selling, maximizes USG s short and long term growth in sales volume, gross profit and industry position, with a particular focus on Gypsum products
- Proactively builds relationships with gypsum specialty dealers and contractors to increase preference and demand for USG Gypsum products and systems
- Expand customer base and evaluate new customer opportunity
- Effectively manage complaint process to mitigate risk
- Uses sales tools such as to manage customer information, track jobs, identify leads, and locate greatest opportunities with customers
- Monitors and reports competitive activity and strategically promotes USG’s product offering
- Launches and promotes new Gypsum products while maintaining support of core Gypsum products
- Assists in answering all technical questions pertaining to Gypsum products including testing, applications, code and performance. Coordinates with contractor and technical resources when appropriate
- Applies Dimensions of Professional Selling tools and techniques throughout the entire sales process to provide an exceptional customer experience and added value
- Works closely with all shared services including Manufacturing, Marketing, Product Management, Pricing Analytics, Sales Operations and Customer Service to ensure that customer interactions all occur with the highest level of service
- Basic working knowledge of the residential and commercial construction practices, with an emphasis on the drywall installation and finishing process
- Self-starter with very strong organizational, time management, and problem-solving abilities
- Computer proficiency required in MS Office (Excel, PowerPoint, etc.). is used daily to record and share information and acts as our CRM platform. Other industry related computer skills (CAD, REVIT, Sketch Up, Presentation software, etc.) are a plus
- Attends USG sponsored training courses to thoroughly understand value-proposition, positioning strength, and overall strategy and tactics of all Gypsum products
- Proven ability to identify key decision makers and build relationships
- Good listener. Strong written and oral communication skills. Interactive presentation skills. Good client and customer service skills
- Physical requirements include the ability to carry 30 lbs and drive a car (valid driver’s license required)
- Ability to travel approximately up to 50%
- Bachelor s Degree in Business or a related field. Advanced education beyond a Bachelor’s Degree is a plus
- Two year minimum sales experience in the building industry or an aligned business. Technical expertise/aptitude required
Trained in Dimension of Professional Selling Skills and Directions communication tools to successfully engage with customers.
Rate of pay may be adjusted based on the qualifications and experience of the candidate.
USG employees enjoy a number of benefit options for themselves and their families. These include two medical insurance options, as well as vision and dental coverage. The cost of these optional programs varies based on coverage level - employees generally pay 25% of the monthly premium cost, USG pays the rest. These coverage options are offered on the first day of employment with no waiting period.
Additionally, USG employees enjoy both a 401(k) Investment Plan with company match and a pension plan. Beyond these main features, employees may also choose from a number of additional programs like life insurance, accident insurance, legal…
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