Customer Service Representative

Customer Service Representative

Summary: Directly supports the store manager, ensuring the store runs efficiently and follows all laws and policies while maximizing sales and maintaining asset control.

• Provide excellent customer service leadership to all customers.
• Acknowledge and greet all customers that come into the store.
• Ensure that all company policies are being followed.
• Promote and maintain a clean and organized store appearance inside and out.
• Efficiently process both cash and card transactions with integrity.
• Ensure all merchandising and marketing programs are implemented properly, including maintaining plan‑ogram integrity and appropriate sign placement.
• Ensure food service products are fresh and appealing by rotating products appropriately and removing out‑of‑date items.
• Monitor store activities to ensure that transactions are taking place in the proper manner.
• Respond quickly to all emergencies for the safety and security of customers and employees and notify the appropriate individuals.
• Unload trucks for restocking the store.

• Retail experience / Customer Service experience required.
• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Ability to periodically handle routine physical tasks such as climbing, squatting, kneeling, pushing, and/or pulling.
• Comfortable working in intermittent temperatures for short periods of time (e.g., in the store, outside, and in the cooler).
• Available to work various shifts and days of the week as required by the retail environment, including weekends, evenings, and busy periods/holidays.

Location:

Galion, OH

Salary: $43,000.00 – $56,200.00

Employment type:

Full‑time

Seniority level:
Entry level

Job function:
Other

Industries:
Retail