Temporary- Help Desk Assistant; Pool

Temporary
- Help Desk Assistant (Pool)

Volunteer State Community College

To provide courteous and timely assistance for employees and students who contact the IT Help Desk.

• Help students configure and troubleshoot wireless access on personal devices.
• Provide IT Help Desk support for students (walk‑in and phone) for various technical issues including username/passwords, minor hardware and software problems, and email.
• Create work orders for IT personnel when issues cannot be resolved.
• Perform light maintenance on printers.
• Checkout equipment to faculty, staff and students.
• Fill in as backup for switchboard operators.
• Other duties as assigned.

High school diploma or GED equivalent.

• Experience with Microsoft applications and strong familiarity with Microsoft software.
• Ability to learn new software.
• Excellent telephone, verbal, written, and interpersonal communication skills.
• Ability to prioritize and multi‑task.

$16.00 per hour

This posting is not a guarantee of an open position. Applications for temporary part‑time positions are accepted on a continuous basis and reviewed by the department when openings become available. Postings close yearly on October 31; to maintain your application within the system, you will need to re‑apply each year.

• Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.
• Applicants may be subject to a background check.

To apply, please visit: (Use the "Apply for this Job" box below). .edu/jobs/temporary-help-desk-assistant-pool-gallatin-tennessee-united-states-5a418a51-6ef4-44c8-8762-4

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