Temporary- Help Desk Assistant; Pool

Join to apply for the Temporary
- Help Desk Assistant (Pool) role at Tennessee Board of Regents (T )

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Join to apply for the Temporary
- Help Desk Assistant (Pool) role at Tennessee Board of Regents (T )

Temporary
- Help Desk Assistant (Pool)

Volunteer State Community College

To provide courteous and timely assistance for employees and students who contact the IT Help Desk.

• Help students configure and troubleshoot wireless access on personal devices.
• Provide IT Help Desk support for students (walk-in and phone) for various technical issues including but not limited to username/passwords, minor hardware and software problems, and email.
• Create work orders for IT personnel when issue cannot be resolved.
• Perform light maintenance on printers.
• Checkout equipment to faculty, staff and students.
• Fill in as backup for switchboard operators.
• Other duties as assigned.

High school diploma or GED equivalent.

• Experience with Microsoft applications and strong familiarity with Microsoft software.
• Ability to learn new software.
• Excellent telephone, verbal, written, and interpersonal communication skills.
• Ability to prioritize and multi-task.

$16.00 per hour

This posting is not a guarantee of an open position. Applications for temporary part-time positions are accepted on a continuous basis and reviewed by the department when openings become available. Postings close yearly on October 31; to maintain your application within the system, you will need to re-apply each year.

Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.

Applicants may be subject to a background check.

Referrals increase your chances of interviewing at Tennessee Board of Regents (T ) by 2x

• Entry level

• Temporary

• Administrative
• Industries:
  Higher Education