Desktop Administrator

IDR is seeking a Desktop Administrator to join one of our top clients in Gallatin, TN. This role is perfect for individuals passionate about providing exceptional technical support and eager to work in a dynamic, team-oriented environment. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

• Provide daily technical support to corporate users, ensuring seamless operation of PC/Desktop workstations, laptops, and peripherals.
• Manage and maintain asset inventory, ensuring accurate documentation and process adherence.
• Utilize a ticketing system to track and resolve technical issues, prioritizing based on user needs.
• Administer cloud-based licenses and manage building access key cards for employees.
• Support video conferencing equipment and participate in Information Systems Staff Meetings.

• Minimum of two years of experience in a technical support role, with a strong understanding of Microsoft desktop applications and operating systems.
• Proficiency in managing PC/Desktop and LAN environments, with proven troubleshooting skills.
• Strong analytical and interpersonal skills, with the ability to manage multiple assignments concurrently.
• Excellent customer service and communication skills, with a positive attitude and initiative.
• Experience in a fast-paced environment with multiple users is preferred.

• Competitive compensation package
• Full Benefits;
  Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• Clearly Rated’s Best of Staffing® Client and Talent Award winner 12 years in a row

Mid-Senior level

Full-time

Information Technology

IT Services and IT Consulting