Director, Quality

Director, Quality

Join to apply for the Director, Quality role at Lifepoint Health®.

At Highpoint Health Sumner we are driven by a profound commitment to prioritize your well‑being so you can provide exceptional care to others. Here you are not just valued as an employee, but as a person. As a Director, Quality (RN) you will embrace a vital mission dedicated to making communities healthier with an impactful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.

Job Type: Full Time | Days.

• Directs the department's activities and resources to achieve departmental and organizational objectives.
• Develops and implements departmental goals, plans, and standards consistent with the clinical, administrative, legal, and ethical requirements and objectives of the organization.
• Directs and evaluates departmental operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives.
• Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.
• Prepares, monitors, and evaluates departmental budgets, and ensures that the department operates in compliance with allocated funding. Coordinates and directs internal and external audits.
• Creates and fosters an environment that encourages professional growth.
• Integrates evidence‑based practices into operations and clinical protocols.
• Maintains regular and reliable attendance.
• Performs other duties as assigned.

Position serves both internal co‑workers and external customers, clients, patients, contractors, and vendors. Access to and/or works with sensitive and/or confidential information. Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.

• Business Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
• Moderate Computer Skills – Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives.
• Complex Communication – Frequently communicates complex information and interacts with management. Can present, resolve, and address delicate situations. Can motivate and persuade others.
• Varied Business Problems – Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedent and practices.
• Department Specific – Decisions impact the management and operations within a department. May contribute to business and operational decisions that affect the department.
• Functional Independent Judgement – Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others.
• Project Planning/Organization – Handle multiple projects simultaneously including task delegation, project oversight, and resource allocation.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. While performing the duties of this job, the employee is occasionally required to stand, walk, sit for extended periods of time, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, bend, crouch or crawl, talk or hear, taste or smell.

The employee must occasionally lift and/or move up to…