Premise & Vended Laundry Service Specialist

Position: On‑Premise & Vended Laundry Service Specialist
Make uptime your mission

Be the trusted face of Alliance Laundry Systems Distribution for customers across the Nashville, TN area. Dispatched directly from your home, you’ll keep commercial washers, dryers, and ironers running—so gyms, hospitals, motels, and more can keep serving their communities.

What you’ll do Diagnose and repair commercial laundry equipment (on-premise and vended)
Install replacement parts and verify proper operation

Capture every detail: time, materials, mileage, and fuel

Set clear expectations with customers and ensure satisfaction

Coordinate with the service manager, parts team, and vendors to deliver accurate results

Care for your tools, test equipment, and company-supplied service vehicle

Support installation teams with equipment installs and deliveries

Pitch in on other tasks that keep the department efficient

What it takes

Education & experience

High school diploma or equivalent2+ years of mechanical repair; laundry equipment experience a plus (equivalent education/training/experience considered)
Hands-on use of electrical meters and diagnostic/programming tools

Comfort with phone/email/ticketing dispatch systems (preferred)
Working knowledge of MS Outlook, Word, and Excel (preferred)
Skills & strengths

Mechanical and electrical troubleshooting proficiency; able to read/interpret schematics

Organized and detail-oriented; manage multiple jobs and deadlines independently

Professional communicator—written, verbal, and interpersonal

Resilient in the face of change; calm under pressure

Self-driven with initiative and strong work ethic

Travel

Frequent travel within your assigned Nashville-area territory

Occasional overnight travel for special projects

Physical & driving requirements

Regularly sit, stand, walk, kneel, squat, stoop, bend, climb; use hands with tools and controls

Lift/carry/push/pull up to 50 lbs frequently; assistive devices available for heavier loads

Periods of computer-based work requiring close vision and focus

Valid driver’s license and clean MVR; a company vehicle may be provided

Who thrives here Adaptable, self-motivated problem-solvers with exceptional customer service skills and a collaborative mindset. You take pride in your work and constantly seek efficient ways to help customers succeed.

Our values: DRIVE Dedicated:
Do what you say you’ll do Respectful:
Lead with integrity and welcome diverse viewpoints

Innovative:
Always look for a better way Versatile:
Adjust quickly as priorities shift

Engaged:
Act like an owner and grow with market needs

This role services the Nashville, TN market and is dispatched from your home.