Medical Assistant ; Bilingual, English​/Spanish - Saint Vincent's House

Minimum Qualifications:

High School or equivalent. Certified or Registered Medical Assistant or graduate of an approved Medical Assistant program. CPR Certification is required.

Job Summary:

To provide technical, supportive, age-specific, and developmentally appropriate patient care functions for assigned clinical areas.

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* Please note:

This position is grant-funded and dependent upon continued available funds.

Job Duties:

• Assists with patient flow within the assigned outpatient clinic setting.

o Respond in a timely manner to call lights.

o Provides comfort measures to the patient/family.

• Performs technical and supportive patient care skills, incorporating the patient's plan of care and following approved policy and procedure.

o Obtains vital signs. Appropriately document the chief complaint and reason for the visit.

o Uses aseptic techniques and infection control measures in the performance of duties.

o Accurately collects excretory specimens, such as urine and feces.

o Obtains blood samples by venipuncture.

o Accurately performs tests, such as basic urine chemistry using chemical strips, guaiac, Ph, blood glucose, UPT, and hemocult.

o Measures and records intake and output as ordered.

o Prepares and assists patients undergoing treatments, examinations, and procedures.

o Recognizes patient care priorities, treatment plans, objectives, and potential crises.

o Under the direction of the physician, provides other treatments and care to patients appropriate to training, as assigned.

o Recognizes and communicates patient needs and unusual occurrences with patients/families.

• The MA will refill patient medications as requested, using the guidelines for the prescribing physician/provider in their assigned area and in accordance with policy C51, Prescription Refill Management for Ambulatory Care Services.

o Safely and properly administers medications as assigned.

• Accurately documents / communicates interventions and measurements.

• Communicates relevant information to the appropriate health care provider.

• Under supervision, completes accurate, concise, and legible documentation on patient clinic records.

• Assist with medication reconciliation as required.

• Assists in the maintenance of equipment, supplies, and the environment.

• Assists in maintaining a clean and safe environment.

• Checks equipment/supplies for expiration dates, electrical safety tags, intactness, and usability.

• Cleans equipment and returns it to its proper place.

• Reports equipment and supplies needing to be replaced or repaired.

• Stocks rooms, carts, cabinets, etc., as assigned/requested.

• Respects and supports patient rights.

o Serves as patient/family advocate.

o Practices principles of patient and employee confidentiality.

o Utilizes available resources and seeks assistance in dealing with ethical dilemmas, as appropriate.

• Practices positive customer peer relations.

o Consistently communicates in a professional and courteous manner.

o Reports and seeks assistance in dealing with guest complaints/concerns.

o Establishes and maintains a positive rapport with patients/family and co-workers.

o Consistently responds to customer requests/needs in an appropriate manner.

• Participates in and supports continuous quality improvement activities at the clinic / departmental level, as appropriate.

• Demonstrates acceptable productivity and practices cost containment.

o Prioritizes and completes all work in an effective and efficient manner.

o Demonstrates initiative, resourcefulness, and flexibility.

o Effectively and efficiently uses time, equipment, and supplies.

• Functions as an interdependent and supportive team member.

o Provides support and assistance, as appropriate.

o With direction, remains calm and purposeful and responds in an appropriate, professional manner in emergent or chaotic situations.

o Participates in clinic meetings/activities and supports the clinical, departmental, and organizational philosophy and goals.

o Accepts responsibility for own growth/development.

o Participates in in-service and ongoing education programs.

o Remains current on all in-service / education/credentials/certification requirements for the position, as appropriate.

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