PASRR, Provider, and Diversion Coordinator Team Lead II

THE GULF COAST CENTER

PASRR, Provider, and Diversion Coordinator Team Lead II

Combined Job Description

Location

Brazoria and Galveston Counties

FLSA Status

Non-Exempt

Working Status

Full Time with Benefits

Supervision

Program Manager - IDD/PASRR and IDD Provider Services, as assigned

The PASRR, Provider, and Diversion Coordinator Team Lead position is essential to maintaining compliance with PASRR IDD/MI and HHSC requirements while maximizing program productivity and ensuring timely access to community-based services. The role oversees regulatory timelines, diversion activities, training, staff productivity, service delivery, provider performance, and documentation quality while reducing organizational and compliance risk.

By coordinating complex PASRR, provider, and diversion functions across multiple staff, nursing facilities, contractors, and community partners, the position promotes successful community transitions, prevents unnecessary institutionalization, improves operational efficiency, increases accountability, and enables frontline staff to focus on direct service delivery and achievement of performance targets. The position also serves as a critical resource for monitoring outcomes, resolving barriers to service access, and ensuring individuals receive the most appropriate services in the least restrictive setting.

This position serves as backup for the supervisor and provides coverage as needed, including completing Changes of Ownership (CHOWs) and PASRR Evaluations (PEs) to support service continuity and maximize allowable billing.

• Monitor PASRR notifications daily and ensure required responses, face-to-face contacts, evaluations, meetings, services, and documentation are completed within applicable PASRR and HHSC time frames.
• Complete or oversee PASRR Evaluations, including PEs, and ensure required information is entered into the TMHP portal and the electronic health record accurately and timely.
• Monitor PE alerts received through the TMHP portal and PASRR email and coordinate timely follow-up.
• Ensure required IDT meetings occur and that documentation is complete, accurate, and compliant.
• Monitor delivery and documentation of specialized PASRR services, including applicable TRR, Recovery Plans, monitoring, and subsequent services.
• Maintain communication with nursing facilities, care homes, authority staff, providers, and other partners to address individual needs and regulatory requirements.

• Complete or oversee nursing-facility diversion documentation, including PL1, PE, applicable request forms, and other required transition materials.
• Participate in the IDT process to determine whether nursing-facility diversion or community transition is appropriate.
• Develop and monitor transition plans for individuals seeking community placement; identify barriers and coordinate solutions with Relocation Specialists, service coordinators, providers, nursing facilities, contractors, and community partners.
• Complete or coordinate pre-move and post-move site visits and required follow-up.
• Monitor services, safety, outcomes, and satisfaction with community placement for the required post-transition period, including 180-day monitoring when applicable.
• At least quarterly, provide or arrange education for nursing-facility residents and families regarding community living options.
• Complete required HHSC reporting regarding individuals served, diversion activity, outcomes, and barriers to community transition.

• Coordinate and support provider services that may include respite, supported employment,…