Job Description & How to Apply Below
Exciting opportunity at Harvey & Company in Newfoundland and Labrador as a Parts and Service Advisor. Ensure customer satisfaction through exceptional service, repair coordination, and efficient parts management.
In this critical role, you will handle customer inquiries, schedule appointments, and support the entire service process. Candidates with a background in heavy equipment, combined with customer service expertise, will thrive in delivering quality service and building lasting customer relationships.
Key Responsibilities:
• Provide outstanding customer service and support
• Manage repair orders and service planning
• Source parts using OEM catalogues efficiently
• Recommend service and maintenance options
• Keep customers informed throughout the repair
Requirements:
• 2+ years in customer service or related field
• High school diploma; post-secondary education is advantageous
• Experience in heavy equipment or automotive preferred
• Strong sales and communication skills
• Familiarity with Dealer Management Systems is beneficial
Join Harvey & Company to utilize your skills in parts and service while ensuring customer satisfaction.
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