Retail Customer Service Associate

Join J.D. Irving as a Retail Customer Service Associate, dedicating yourself to exceptional service and efficient transaction management. Engage with customers in a dynamic environment.

The role of Customer Service Associate at J.D. Irving focuses on providing quality service while managing various transactions through a computerized system. You’ll contribute to an organized checkout area and assist customers with their needs, requiring strong skills in math and communication. This position encourages growth and offers opportunities to support team initiatives across departments.

Key Responsibilities:

• Process customer sales and refunds effectively

• Operate payment terminals and scanners smoothly

• Collect payments and package purchases accurately

• Maintain cleanliness in checkout areas

• Support other operational roles as needed

Requirements:

• Proficient mathematical and basic computer skills

• Ability to work independently in a busy setting

• Commitment to customer satisfaction excellence

• Strong communication and time management capabilities

• Physical capability to handle moderate lifting

Deliver top-tier customer service and contribute to J.D. Irving's reputation for excellence.
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