Lawrence University Financial Aid Specialist

Location: Appleton

Become the primary support for financial aid inquiries at Lawrence University in Appleton, WI as a Financial Aid Coordinator. Focused on service, you'll assist students and parents efficiently.

As the Financial Aid Coordinator, you will engage with students and families, guiding them through aspects of financial aid processing and management. This role entails monitoring communications, assisting with documents, and ensuring the compliance of financial aid practices. Collaborate with multiple departments to uphold a responsive service environment.

Key Responsibilities:

• Deliver outstanding customer service to students and parents

• Manage inquiries via phone, email, and in-person visits

• Assist with FAFSA and student record updates

• Review reports on financial aid requirements

• Coordinate payment disbursement for scholarships and loans

Requirements:

• Previous customer service experience preferred

• Effective communication with diverse populations

• Demonstrated organizational and multitasking abilities

• High commitment to confidentiality and ethics

• Proficiency in financial aid software

Bring your customer-centric approach and technical acumen to provide financial guidance to students at Lawrence University.