Customer Experience Associate

Position: Scotiabank Customer Experience Associate
Join Scotiabank as a Customer Experience Associate in Gander, NFLD, working 22.5 hours weekly.

Your role will focus on delivering exceptional customer service and fostering meaningful connections.

In this customer-facing role, you will support the needs of the community by providing valuable banking knowledge and guidance. Building strong relationships is key; you will assist customers in managing their banking experiences and identify sales opportunities to help achieve branch targets. Your technological expertise will promote our digital banking options effectively.

Key Responsibilities:

• Lead customer assistance in the branch lobby

• Discover and address customer banking needs

• Facilitate simple sales transactions

• Introduce clients to mobile banking services

• Maintain teamwork in a target-based environment

Requirements:

• Willingness and capability to provide professional service

• Experience in banking and proactive marketing

• Availability for a flexible working schedule

• Strong technical understanding of banking apps

• Determination to succeed and larger career ambitions

Enhance your customer service and sales skills while making a significant impact at Scotiabank in Gander.
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