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Customer Service Representative at PAL Airlines

Job in Gander, Newfoundland / NL, Canada
Listing for: PAL Group of Companies
Part Time position
Listed on 2026-07-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below
Experience the joy of travel by becoming a Customer Service Representative with PAL Airlines in Gander, NL. This part-time role focuses on delivering top-notch service and assistance to air travelers.

You will be integral to PAL Airlines’ effort to provide reliable and enjoyable experiences for passengers. In this fast-paced role, you’ll manage bookings, assist with aircraft boarding, and work with a dedicated team to enhance our service offerings.

Key Responsibilities:

• Help customers with booking, check-in, and boarding procedures

• Ensure passengers are safely attended to during transit

• Deliver exemplary customer service in all interactions

• Assist in developing new customer service initiatives

• Perform administrative duties related to flight operations

Requirements:

• Minimum 2 years of experience in customer service roles

• Ability to communicate fluently in English and French

• Must be able to lift weights up to 50 lbs

• Strong problem-solving and communication skills

• Comfortable working independently and collaboratively

Join PAL Airlines to play a key role in shaping exceptional travel experiences for our customers.
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