Customer Service Manager at Walmart
Job in
Gander, Newfoundland / NL, Canada
Listed on 2026-06-19
Listing for:
Walmart Canada Corp
Full Time
position Listed on 2026-06-19
Job specializations:
-
Retail
Customer Service Rep, Retail Associate/ Customer Service -
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
As a Customer Service Manager, you will develop skills vital to success in retail while overseeing front end operations. Key tasks include training associates on systems, managing customer inquiries, and ensuring compliance with Walmart's operational guidelines. You will also monitor the performance of front end associates, ensuring optimal coverage and addressing customer concerns promptly.
Key Responsibilities:
• Ensure compliance with safe work processes and emergency procedures
• Address customer and Associate concerns effectively
• Train Associates on company procedures and systems
• Oversee purchase and return transactions accurately
• Support cashiers by maintaining cash levels and conducting audits
Requirements:
• No specific minimum qualifications listed
• Ability to lead a team in a retail environment
• Strong communication and problem-solving skills
• Familiarity with retail operations and compliance standards
• Understanding of company programs and initiatives
Shape the customer experience by leading a dedicated team as a Customer Service Manager at Walmart Canada in Gander.
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