Bank Manager - Garden , KS

Bank Manager – Garden City, KS

Job Type: Full-Time / Salary

Location:

Garden City, KS (On-Site)

Join Equity Bank as a Bank Manager and help grow retail banking, foster strong community relationships, and lead a high‑performing team. With a dedicated team of customer service experts, you’ll deliver banking products and services that meet the unique needs of clients, create an atmosphere of superior experience, and support community investment and volunteer initiatives aligned with Equity Bank’s core values.

Key Responsibilities:

• Grow the Retail Bank Net Income and Image in Community
• Achieve budgeted retail banking targets for growth of deposits, consumer loans, and generation of non‑interest income
• Control bank expenses as appropriate
• Demonstrate operational soundness to minimize risk exposure and maintain quality production
• Implement retail operating procedures and protocols
• Proactively make referrals to bank partners that result in additional revenue to the bank
• Participate in community groups or events to promote the bank’s image

Lead and Manage the Performance of the Retail Bank Team:

• Conduct sales management routines including daily skills coaching, weekly team meetings, monthly employee check‑ins, and quarterly results coaching
• Provide on‑site leadership and motivation as well as guide the work of retail bank employees
• Guide employee matters including hiring, compensation, work schedule, promotion, and discipline
• Train and develop retail bank team for their current and future role
• Provide periodic individual performance objectives, goals, coaching, feedback, and evaluation

Ensure Consistent Delivery of a Superior Customer

Experience:

• Demonstrate excellent customer service skills and ensure the same by retail bank team
• Create a welcoming, engaging, and professional environment for clients and your team to experience
• Proactively resolve client issues and ensure follow‑through by bank team
• Proactively match bank products and services to client needs and ensure the same by bank team
• Make periodic visits to small business clients to assess needs, confirm satisfaction, or promote additional services

Demonstrate Compliance with Applicable Laws and Regulations:

• Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti‑Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures
• Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position
• Actively work with clients to understand each client’s normal account activity, as appropriate for this position
• Complete periodic compliance training

Regular and Reliable Attendance

Ensure adherence to aforementioned points by bank team and maintain reliable attendance as a requirement of the role.

Required Skills &

Education:

• High School Diploma or equivalent
• Excellent interpersonal, verbal, and written communication skills
• Computer proficiency in Windows‑based systems
• Ability to maintain a high degree of confidentiality
• Strong attention to detail and organizational skills
• Capable of working with a team to determine solutions
• Ability to travel to Wichita, KS during first week of employment for required week‑long training
• Customer service & sales experience
• 1‑2 years supervisory experience

Preferred Qualifications:

• Previous banking experience
• Bachelor’s degree
• 2‑5 years supervisory experience

• Health, Dental & Vision Insurance
• Group Life & Long‑Term Disability Insurance
• Flexible Spending & Health Savings Accounts
• Group Cancer Insurance
• 401(k) Retirement Plan with Company Match
• Generous Vacation & Sick Time
• Employee Stock Purchase Plan (ESPP)
• Pet Insurance
• Retail Banking Benefits

This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch, or reach with hands and arms. Requires the ability to carry, lift, move, or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others.

This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis.

Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant’s race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Seniority Level: Mid‑Senior level

Employment Type: Full‑time

Job Function: Finance and Sales

Industries: Banking