Specialty Associate -NYU Langone Ambulatory Care - Garden

NYU Langone Hospital—Long Island

NYU Langone Hospital—Long Island is a 591-bed university‑affiliated medical center that provides sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. It is a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. Equity and inclusion are fundamental values; NYU Langone Health strives to be a place where faculty, staff, and students of all identities can thrive.

We have an exciting opportunity to join our team as a Specialty Associate, EPIC – Garden City. In this role the successful candidate will be responsible for scheduling appointments for surgical, infusion, and complex specialised procedures; obtaining pre‑authorisations and certifications for procedures as appropriate; assisting with post‑visit inter‑departmental scheduling for patient visits, treatments, and procedures in collaboration with other areas within the hospital;

and may provide assistance to less senior staff and cover the front desk as needed.

• Maintain cooperative and professional relationships with physicians, nurses, and office/clinical staff.
• Answer patient questions to ensure understanding and satisfaction, or refer them to senior staff.
• Maintain confidentiality on privileged matters.
• Assist, provide guidance, and/or train less senior staff with completing intake‑related duties.
• Provide front‑desk coverage as needed.
• maintain physician patient schedule, patient procedure schedules, appointment calendar, and operating room schedule; schedule appointments for surgery, infusion, and complex specialised procedures.
• Obtain pre‑authorisations and certifications for surgical and infusion procedures; ensure accurate procedure and diagnosis coding, and verify information with physicians when needed.
• Assist with the completion of special projects, reports, and activities; ensure requested information is accurate and complete, and bring problems or questions to supervisor’s attention.
• Maintain workload statistics and other departmental record data; prepare information neatly as directed by supervisor.
• Prepare memoranda, letters, labels, routine manuscripts, correspondence, and other documents as needed; review work for accuracy and completeness.
• Take patient phone calls, screen calls professionally, schedule appointments for visits, procedures, and follow‑ups; collect patient demographic data, verify insurance eligibility, coordinate pre‑authorisations, take medical history, and assign appointments based on procedure and insurance coverage.
• Coordinate inter‑departmental scheduling for specialist visits, scans, and procedures in compliance with physician directives and insurance coverage.

High school diploma or equivalent; 1‑2 years of medical clerical experience in a physician practice environment; excellent oral and written communication, interpersonal, customer service, and organizational skills; light, accurate keyboarding skills; knowledge of medical terminology.

Knowledge of EPIC Ambulatory.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Hospital—Long Island offers far more than a place to work; it provides a supportive environment where you can devote your time and talents. We are committed to a comprehensive benefits and wellness package, financial security benefits, a generous time‑off program, peer‑support groups, and a holistic wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care.

NYU Langone Hospital—Long Island is an equal‑opportunity employer and is committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. Applications must be completed online.

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NYU Langone Health provides a salary range to comply with the New York state law on salary transparency in job advertisements. The salary range for this role is $66,209.99 – $66,210.00 annually. Actual salaries depend on experience, specialty, education, and hospital need; the range does not include bonuses, incentive, differential pay, or other compensation.

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