Store Manager, Retail & Store Manager

Are you passionate about exceeding customer expectations and being a leading solutions provider in the Heavy-Duty transportation and specialty aftermarket parts industry? Do you have extensive knowledge of Heavy Duty Parts? If so, we invite you to explore opportunities with our Traction stores.

Position Summary:

The Store Manager oversees a retail location’s staff and activities to achieve a profitable store location.

RESPONSIBILITIES Maintaining exemplary customer service within the store and establishing special business relationships with our customers so they will choose to do business with us rather than our competitors

Implementing strategies to help meet store goals and objectives

Recruiting, developing, and motivating store employees who exceed internal and external customer expectations

Work with approved supplier’s representatives to grow employee’s knowledge of lines

Maintain a safe workplace environment, Ensure compliance with federal, state, and local regulations

Marketing within your community to increase market share and store revenues

Resolving customer complaints for increased customer satisfaction

Controlling labor hours, cash, store audits, core returns, cycle counts and shrinkage

Inventory protection, asset management, operational and safety issues

Help maintain a neat and clean store environment for our customers and employees

Oversees staff and fulfills staffing needs for regular hours, as well as high-traffic times

Maintains and motivates a positive sales team through communication, employee engagement and evaluations

Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed by company policies

Develops, oversees, and maximizes retail budget and sales

Ensures inventory data is correct by performing spot inventory counts and checks

Collaborates with regional managers to develop, coordinate, and identify cost-effective strategies

Other duties as assigned QUALIFICATIONS/COMPETENCIES Valid driver’s license and/or reliable transportation

Must be at least 18 years of ageA minimum of two years of store supervisory and/or management experience

Heavy Duty Industry experience requiredASE (T1-T8) (P2) Parts Certification preferred

Possesses understanding of inventory controls, stocking levels, and seasonal inventory shifts

Exceptional customer service and communications skills (both written and oral)
Possesses personal drive, self-motivation, and initiative to accomplish company goals

Ability to work flexible schedule

High School Diploma (or GED or High School Equivalence Certificate);
Associate degree in Business Administration preferred.

Position description should not be considered all inclusive. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This position description reflects all essential functions, it does no proscribe or restrict the tasks that may be assigned, and all organizations position descriptions are subject to change at any time.

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GPC is an equal opportunity employer.