Automotive Used Car Manager

Used Car Manager

Gordon Chevrolet | Garden City, MI

Gordon Chevrolet is a nationally recognized, award-winning dealership with a 43-year legacy of excellence and family ownership. Known for integrity, performance, and customer-first culture, we’ve built a reputation as a trusted automotive leader. As we continue to grow, we are seeking a driven, results-oriented Used Car Manager to help elevate and expand our used vehicle operations.

The Used Car Manager will co-lead all aspects of the used vehicle department, with a primary focus on driving sales performance, profitability, and team development. This is a hands-on leadership role ideal for a motivated professional who thrives in a fast-paced environment and is passionate about training, TOs, CRM utilization, inventory strategy, and building high-performing sales teams.

• Develop and execute effective sales strategies to maximize used vehicle volume and gross
• Monitor key performance indicators and sales trends, adjusting strategies as needed
• Collaborate with executive leadership to meet departmental goals and profitability targets
• Utilize CRM tools to improve lead management, follow-up, and closing ratios

• Source, acquire, and manage quality used inventory aligned with market demand
• Maintain optimal inventory levels to balance turn, volume, and profitability
• Ensure accurate, competitive pricing based on real-time market data
• Oversee vehicle reconditioning to ensure quality, safety, and cost control
• Build and maintain relationships with auctions, wholesalers, and vendor partners

• Lead, coach, and motivate sales consultants to consistently exceed performance goals
• Foster a positive, accountable, and customer-focused team culture
• Conduct ongoing training in product knowledge, sales processes, and customer engagement
• Provide clear expectations, performance feedback, and professional development support

• Accurately appraise vehicles using market data, condition, and dealership objectives
• Regularly review and adjust pricing strategies to stay competitive and maximize profit
• Ensure appraisals are fair, consistent, and aligned with market conditions

• Ensure a seamless, professional customer experience from first contact through delivery
• Resolve customer concerns promptly and effectively
• Consistently meet or exceed customer satisfaction benchmarks

• 3+ years of experience in used car management or a comparable automotive leadership role
• Proven success growing used vehicle sales, volume, and profitability
• Strong understanding of pricing, appraisals, inventory control, and market analytics
• Experience managing reconditioning processes and cost efficiency
• Exceptional leadership, communication, and interpersonal skills
• Strong negotiation, closing, and TO skills
• Data-driven mindset with the ability to adapt to changing market conditions
• Positive attitude, high energy, and passion for the automotive industry
• Valid driver’s license and clean driving record

• Competitive compensation and benefits package
• Supportive, collaborative, and family-oriented culture
• Long-term stability with a 43-year family-owned organization
• Opportunity to make a real impact in a high-volume, growth-focused dealership

If you are an experienced used car leader ready to take the next step in your career with a dealership that values performance, people, and integrity—we’d love to hear from you.