Kitchen Manager

At Da Vien Coffee, we are passionate about bringing the richness of Vietnamese coffee to the world while delivering exceptional experiences beyond the cup. Rooted in tradition, our high-quality coffee beans are handpicked from our hometown farms, offering an authentic, rich, and bold coffee experience.

We are looking for fun, energetic, hardworking, and passionate team members to join our growing Da Vien Coffee team.

Da Vien Coffee is seeking an experienced Central Kitchen Manager to lead the day-to-day operations of our Central Kitchen, overseeing food production, quality, inventory, and distribution to all Da Vien locations. This position leads the Central Kitchen team, BOH Trainers, and Delivery Drivers while ensuring safe, efficient, and consistent operations that support Da Vien Coffee's quality standards and continued growth.

Operations

Founders & Operations Manager

• Full-time
• In-person

• Exempt

• Lead daily Central Kitchen operations, including production planning, workflows, and operational priorities.
• Ensure production is completed efficiently, accurately, and according to established timelines and standards.
• Maintain a clean, safe, and organized kitchen environment and ensure equipment is properly maintained.
• Identify operational challenges and implement solutions to improve efficiency and consistency.
• Lead, supervise, and develop the Central Kitchen BOH team, including hiring, onboarding, scheduling, coaching, and performance management.
• Communicate priorities, production goals, and operational expectations while maintaining accountability and teamwork.
• Oversee BOH training to ensure employees are trained on approved recipes, procedures, and operational standards.
• Partner with the Training Manager and BOH Trainers to maintain consistent training and address knowledge or skill gaps.
• Monitor attendance, productivity, performance, and training progress, partnering with Operations and HR to address concerns.

• Oversee the daily activities and performance of Central Kitchen Delivery Drivers.
• Coordinate delivery schedules and routes to ensure products are delivered accurately, efficiently, and on time.
• Establish and maintain delivery procedures covering packing, labeling, product handling, food safety, transportation, and vehicle safety.
• Address missed items, damaged products, delays, and other delivery issues promptly.
• Ensure delivery vehicles are clean, organized, properly maintained, and serviced as needed.

• Ensure Central Kitchen orders are prepared accurately according to each store’s requirements.
• Coordinate with café managers regarding order quantities, shortages, substitutions, and product concerns.
• Monitor recurring store order or distribution issues and identify root causes and solutions.
• Work with Operations to improve ordering and distribution processes.
• Ensure stores receive products in proper condition and with sufficient shelf life.

• Maintain consistent product quality across all Central Kitchen production.
• Ensure recipes, preparation methods, portioning, labeling, storage, and handling procedures are consistently followed.
• Conduct quality checks of raw materials, work-in-process items, and finished products.
• Identify and address quality or food safety issues before products are distributed to stores.
• Partner with Operations, Training, and R&D to resolve recurring quality or execution issues.

• Knowledge of commercial kitchen operations, food production, and food safety.
• Strong leadership, coaching, and team management skills.
• Strong organizational, time-management, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to maintain consistent quality standards.
• Ability to manage multiple priorities and improve operational efficiency in a fast-paced environment.
• Ability to manage schedules, documentation, training records, and operational information.

• 2+ years of experience in a commercial kitchen, food production, restaurant, or similar environment.
• 1+ year of supervisory or management experience in a kitchen or food production setting.
• Knowledge of food safety, sanitation, inventory, and food production processes.
• Strong leadership, organization, communication, and problem-solving skills.
• Ability to manage production schedules, inventory, and…