Assistant General Manager

Join to apply for the Assistant General Manager role at Chuze Fitness
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Pay Range: $23.94 - $36.31 per hour.

At Chuze Fitness, we’re reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We’re seeking individuals of all backgrounds who embody kindness, sociability, and a strong work ethic.

• Assist in leading a team of 20‑30 employees to exceed customer service, cleanliness, and culture standards.
• Collaborate with GM to address escalated employee concerns in partnership with HR.
• Work with the team on member billing inquiries, providing guidance on difficult interactions and escalating to GM when appropriate.
• Maintain productive cross‑departmental communication and understanding of fitness operations, maintenance, and troubleshooting processes.
• Develop staff through one‑on‑one conversations, performance reviews, and coaching documentation up to termination.
• Run daily operations such as breaking employees for lunch and maintaining staff levels on shift, ensuring club quality assurance, and completing opening and closing responsibilities.
• Assist members with all amenities, membership inquiries, fitness programs, and equipment functions.
• Recruit and onboard new talent by conducting phone screens and in‑person interviews.
• Secure inventory processes by preparing for weekly and monthly counts, ordering, restocking, and organizing new products.

• 401k
• Medical, Dental, Vision, and other supplemental insurance (with large employer contribution)
• Accrued PTO, sick leave, and paid holidays
• Personal device stipend
• Free Chuze membership + 1 free gym membership to gift to a friend or family member
• Discounts on Chuze retail and smoothie purchases and through vendor partners
• Professional training and growth opportunities
• Team building events and annual parties

• 2+ years experience in customer service
• 2+ years experience leading a team
• Ability to work varied hours, weekends, and opening/closing shifts regularly or as needed
• Exceptional verbal and social communication skills with a teamwork‑based mindset
• Excellent ability to provide a positive attitude and remain calm under pressure
• Ability to multi‑task and handle shifting priorities
• Service‑based attitude
• Ability to receive and deliver feedback
• Extremely attention to detail

• Able to read, write, and speak clearly in English
• Walking, climbing stairs, and touring the club
• Bending, kneeling, and repetitive arm movement
• Standing for long periods
• Repetitive phone work, typing, and computer operations
• Ability to lift at least 50 lbs

• High school graduate or GED
• Bachelor’s degree or currently continuing education
• Sports or fitness background

Chuze Fitness is an Equal Opportunity Employer. We consider candidates solely based on merit. Background checks are required for some positions.