Field Support Technician

Job Description

POWERED BY TEAMWORK. Are you ready to be part of a team that drives big ideas and even bigger wins? At Safran, we believe in the power of both collaboration and individual contributions. We understand that it takes diverse perspectives, problem-solving skills, dependability, and trust to push each other forward and achieve great success. For us, working here is more than just a job;

it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world. We trust our employees to bring bold ideas to build the future of aerospace together, contributing to our ranking by TIME as the leading Aerospace & Defense company on the 2023 World's Best Companies list.

Join our team and become part of the group that's making amazing things happen on the ground and in the skies. Together, we'll proudly step back and say, “We did that”.

Work with Customer s Operations team to support daily systems operations and trouble shoot issues. Support the repair of Safran Cabin interior parts. Serve as a technical liaison to the customer and facilitate the incoming goods receipt process, mitigating any cosmetic defects to expedite the process. Engage with Safran Cabin Team Members to effectively support the delivery of assemblies. This role will be based at the customer s site.

Level 1

• Support airframe OEM in troubleshooting and resolving non-conformance conditions including troubleshooting, repair, modification, and testing of noted Cabin products
• Support implementation of service bulletins
• Provide clear communication to OEM personnel regarding concerns, questions, and function of products
• Meet all OEM airframe policies and procedures while fulfilling assignment
• Serve as Quality representative designee
• Use precision test equipment, including those used to diagnose and perform functional tests on components and assemblies
• Complete repair records or other paper work associated with product support activities
• Complete and apply all training required by the product OEM
• Perform shop reworks
• Assists in off-wing or aircraft work on demand
• Tasks may vary slightly based on products produced at division.

The expected salary range for this position is between $22.00/hr - $34.56.USD. Actual compensation will be determined based on experience, education, and other factors permitted by law.

At Safran Cabin, diversity & inclusion is a source of richness that adds quality of life, performance, and innovation. We welcome diverse contributions and provide equal employment opportunity to all individuals regardless of race, color, religion, sex/gender, sexual orientation, gender identity/gender expression, marital status, pregnancy, age, national origin, ancestry, disability/medical condition, military or veteran status, citizenship status, genetic characteristics or information, or any other characteristic protected by applicable federal, state, and local laws.

We seek service-oriented team players with strong interpersonal skills and a positive attitude, adaptable to our innovative and evolving environment.

Across all team members, we are looking for the following attributes:

• Team oriented
• Process focused
• Open & honest communication
• Quality minded
• Ability to persevere and honor commitments
• Recognizes success
• Executes with urgency
• Creates solutions
• Customer focused in everything we do

Job Requirements:

• Level 1
• Education:
  
  High school diploma or equivalent
• Experience:
  
  0 – 2080 hrs (approx.
  1 year) in manufacturing
• Computer
  
  Skills:
  
  Basic Computer Skills
• Other
  
  Skills:
  
  Performs work under direct supervision;
  Handles basic issues and problems and refers more complex issues to higher-level staff;
  Applies decisions;
  Follows defined priorities;
  Basic ability to use and read measuring devices, calipers, pneumatic hand tools, trim tools;
  Ability to read and write English at a comprehensive level necessary for successful job performance;
  Good hand / eye coordination required.

Description:

Entry level position with job field.

Description:

Intermediate-level position

1. Some travel may be required.
2. Irregular or extended hours may be requested. 3. A transfer or move to another facility may be required.

This description has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment or group.